Koeppel Subaru

Went in looking for a Subaru Wrx in White, and both Nino Tiburzi and Maureen Heffernan, were more than helpful with the sale. I highly recommend this dealership for anyone who is planning on purchasing a Su Tiburzi and Maureen Heffernan, were more than helpful with the sale. I highly recommend this dealership for anyone who is planning on purchasing a Subaru. More

We began the car-shopping process with a general idea of what we wanted, but not any certainty. One of the first people we met during a day on Northern Boulevard hopping from dealership to dealership, was what we wanted, but not any certainty. One of the first people we met during a day on Northern Boulevard hopping from dealership to dealership, was Nino Tirburzi at Subaru. After test-driving multiple other makes and models over the course of the next three weeks, we came back to Subaru and Nino's expertise in our minds again and again. Nino patiently took our phone calls and could not have been more informative, available or thoughtful about the advice he provided us while we educated ourselves about the car we wanted to purchase. He and Jimmy Bozza negotiated with us in good faith to reach a pricepoint that we were comfortable with and Maureen Heffernan, the dealership's business manager, took her time to clearly explain our contract, ensure that we were not leaving any questions unanswered, and expertly helped us cross all T's and dot all I's before we left the lot. After other dealerships and sales teams left us feeling confused, pressured and annoyed, the group at Koeppel Subaru were true professionals who we could not recommend highly enough. More

On Feb. 9th 2012, we bought our new 2012 Subaru Outback 3.6 Limited. I couldn't be happier with our decision on buying a Subaru. I have never owned a better car in performance, durability, and comfort. 3.6 Limited. I couldn't be happier with our decision on buying a Subaru. I have never owned a better car in performance, durability, and comfort. Nino Tiburzi was very helpful in explaining every detail of the car's performance. Financing was handled very professionally by their Business Manager, Maureen Heffernan. All our options were addressed completely. In their service department, Ross Sabatino was extremely courteous, and handled our service visit in a timely manner. I would not hesitate to recommend Koeppel Subaru to anyone in need of a new or used vehicle, since their sales, finance, and service team is top notch. Terry & Pete Mare More

My wife and I walked inside the dealership a 9:00 am we met Mr. Nicolenko which without any preamble he showed us the vehicle that we were interested. He was very polite without any arrogance. At 12:30 pm met Mr. Nicolenko which without any preamble he showed us the vehicle that we were interested. He was very polite without any arrogance. At 12:30 pm we were driving our new 2013 Impreza More

Nino was an amazing help. He worked with me on the price and I did not feel rushed or pressured into the purchase. He helped with my lease return for a different car company, got me pretty much everything I and I did not feel rushed or pressured into the purchase. He helped with my lease return for a different car company, got me pretty much everything I wanted in the Subaru I just got and never once did he seem to lose his patience or act rude. I will def go back to see Nino when I'm ready for my next car and will be recommending him to family and friends. More

After searching for a variety of compact hatchbacks and having experienced some frustrating encounters with various NYC dealerships, I unexpectedly had a very positive experience at the LIC Subaru dealersh having experienced some frustrating encounters with various NYC dealerships, I unexpectedly had a very positive experience at the LIC Subaru dealership. My initial inquiry was generated via email, which was responded to within an hour by Nino Tirburzi at the dealership. We worked out some preliminary numbers via email to see if the car(s) were within my price range - which was followed up with an appointment that evening. Nino was prepared with price and specifications information and had a car ready for a test drive (unlike 3 other dealerships I went to where they *promised* these things and failed to deliver - pulling the old foot in the door technique). Although I went in there with a little bit of an attitude since I was so fed up with the car buying experience, Nino was patient, wasn't pushy and helped me find a car that matched my price and requirements. He also outlined the financials of leasing vs buying – which I was conflicted about. My only frustration was that the car was delivered after the expected date. In all fairness, it was only 3 days outside the window, and the dealership was misinformed from the shipping company. I was anxious to have the car, which added to the frustration. In hindsight, it wasn’t a big deal. When I picked up the car, Nino provided a full walk through of the car and highlighted some of the features (even set up my Bluetooth for me). 5 weeks later, I’m happy with the car (impreza hatchback) and experience. Nino has followed up with me twice to check on my satisfaction and inquire if there were any issues he could help with. I’m pleased to say I have had zero issues or complaints. I’m hopeful for positive experiences moving forward. More

After a lot of research I found myself over at Koeppel Subaru out in Long Island City. When I got to the dealership I was immediately approached by the sales consultant Nino which was very rare because a Subaru out in Long Island City. When I got to the dealership I was immediately approached by the sales consultant Nino which was very rare because a lot of other dealerships ignored me and let me walk around without a care. Nino sat down and took the time to find me the car that best fit my needs. They had many cars in inventory and were very flexible with the prices. After working out all the kinks we started the whole car buying purchase. Nino did offered to even let me take the car home the same day and told me that he would have me in and out of there within a couple of hours so I wouldn't have to come back another day and get it all out of the way. Also when I got into the financing office the manager Maureen was fantastic. Very nice and showed me all the different options as far as payments and money down as well. The whole process with perfect from A to Z. I highly recommend this dealership there whole staff was great. Thank you so much Nino, Maureen and Jimmy the sales manager for making this experience unforgettable. More

My wife and I bought a 2013 Subaru Outback two weeks ago, we had great experience with Koeppel Subaru. We submitted online request, and received a response immediately. Then Christian called me the next day we had great experience with Koeppel Subaru. We submitted online request, and received a response immediately. Then Christian called me the next day and gave me the price over the phone. We worked out the final purchase with Sergey and Maureen, they're very helpful and friendly. We had all paperwork done in less than an hour. We strongly recommend Koeppel Subaru. More

A truly great, great experience with my new Subaru!!! I didn't plan on buying a new car for myself. I was helping my fiance buy her new car because she lost hers in hurricane Sandy. We are on a tight budge didn't plan on buying a new car for myself. I was helping my fiance buy her new car because she lost hers in hurricane Sandy. We are on a tight budget as we are both NYC School Teachers. Well, let me tell you that when Sergey showed us the new Crosstrek it peaked our interest. The salesman went over all the great options that the car had, and he had great knowledge, expertise and he was so enthusiastic about it I said "let me keep an open mind." Well, the car is just as he said it would be, WONDERFUL! In fact, it was so wonderful that we bought two from him on the same day. He worked hard with the manager to give me a good buyout rate on my old car and worked out a great deal on the new Crosstrek. Not only are we both so happy with our cars but, if we have any problem in trying to figure out something we just call Sergey and he goes the extra mile to help us in every way if we don't understand how to use any of the cool gadgets. WOW!!! What a truly great, great first experience with Subaru and the sales team! More

Buying a car doesn't get any easier or more pleasant than this. We were in the market for a new family car, and we were never pressured to upgrade to something we couldn't afford. Nino Tiburzi was our sales this. We were in the market for a new family car, and we were never pressured to upgrade to something we couldn't afford. Nino Tiburzi was our sales advisor, and he went out of his way on a number of occasions to help us find the right car, including calling us the day that our expected car came in. There was no pressure at any point in the process. Nino, did not mind at all, that a few members of the family consulted with him (surprisingly he identified with us and related to the fact that buying a car is a "family affair"). At the time of buying our car, we were treated with the utmost respect. Great experience from beginning to end. More