Koeppel Subaru

A truly great, great experience with my new Subaru!!! I didn't plan on buying a new car for myself. I was helping my fiance buy her new car because she lost hers in hurricane Sandy. We are on a tight budge didn't plan on buying a new car for myself. I was helping my fiance buy her new car because she lost hers in hurricane Sandy. We are on a tight budget as we are both NYC School Teachers. Well, let me tell you that when Sergey showed us the new Crosstrek it peaked our interest. The salesman went over all the great options that the car had, and he had great knowledge, expertise and he was so enthusiastic about it I said "let me keep an open mind." Well, the car is just as he said it would be, WONDERFUL! In fact, it was so wonderful that we bought two from him on the same day. He worked hard with the manager to give me a good buyout rate on my old car and worked out a great deal on the new Crosstrek. Not only are we both so happy with our cars but, if we have any problem in trying to figure out something we just call Sergey and he goes the extra mile to help us in every way if we don't understand how to use any of the cool gadgets. WOW!!! What a truly great, great first experience with Subaru and the sales team! More

Buying a car doesn't get any easier or more pleasant than this. We were in the market for a new family car, and we were never pressured to upgrade to something we couldn't afford. Nino Tiburzi was our sales this. We were in the market for a new family car, and we were never pressured to upgrade to something we couldn't afford. Nino Tiburzi was our sales advisor, and he went out of his way on a number of occasions to help us find the right car, including calling us the day that our expected car came in. There was no pressure at any point in the process. Nino, did not mind at all, that a few members of the family consulted with him (surprisingly he identified with us and related to the fact that buying a car is a "family affair"). At the time of buying our car, we were treated with the utmost respect. Great experience from beginning to end. More

My experience in seeking a new automobile left me feeling confident and assured. I received incredible treatment and followup from both Maureen Heffernan on the financial end of the spectrum and knowledgeab confident and assured. I received incredible treatment and followup from both Maureen Heffernan on the financial end of the spectrum and knowledgeable information and advice from Sergey Nikolenko who oversaw the actual sale. Throughout the entire process I was given top shelf treatment. My Impreza exceeds my expectations. I most highly recommend Koeppel Subaru to my friends and anyone who is looking for a car. Again special accolades to Ms. Heffernan and Mr. Nikolenko. They both rank an 11 out of 10 Leo P. More

I recommend this dealership. Surgey is so nice and honest. He helped us all the way. Maureen is the best financial person I have dealt with. She helped us get a great rate. She was very honest and honest. He helped us all the way. Maureen is the best financial person I have dealt with. She helped us get a great rate. She was very honest and helpful. More

Let me start I had agreed on a price wrx at star subaru, when I went to go pick up the car, the price all of a sudden has changed. I walked out furious, this is the second time I have dealt with star with t when I went to go pick up the car, the price all of a sudden has changed. I walked out furious, this is the second time I have dealt with star with the same issue. What a surprise,that Hyung Kim at Koeppel Subaru had the same exact wrx I was looking for, the price was matched and I drove out with the car in a few hours, what an experience at Koeppel Subaru I didn't have to haggle about the price and most important of all the experience I had. I want to thank mr Kim and everyone at Koeppel Subaru for making it a positive experience in buying a car. Thank you!!!!! More

These guys claimed to have the car I wanted but in fact they didn't. Total waste of time. Read all the shady things they do on Yelp if you want a true picture of this terrible dealership. They lie. They mi they didn't. Total waste of time. Read all the shady things they do on Yelp if you want a true picture of this terrible dealership. They lie. They misrepresent and mislead. They think this is the way to get ahead. STAY AWAY. More

My wife and I had great experience buying a Subaru Outback recently from this Koeppel Subaru dealer. First, we called over the phone if the car we're looking for(on their website) was available. We ca Outback recently from this Koeppel Subaru dealer. First, we called over the phone if the car we're looking for(on their website) was available. We came and the salesman, Sergey Nikolenko, really helped us to make long lasting experience so nice. We tested drive the car and we really fell in love with this car. Sergey did not push or hassle us like other salesman to force us to buy the car but again with this Subaru Outback he didn't have to because the car sold itself. It had a nice features, roomy (for not so large car), and fit our budget. We put the deposit on that same day and came back the next day and we're out with the new Subaru Outback with the great help of Maureen Hefferman to seal the deal. I wrote this review about three months after we bought the Outback and we are really happy with this car. It's fuel efficient, drive very smoothly and roomy inside. Subaru thought of everyhthing as far as making the car so comfy and also the stereo system is good (in contrary to some reviews about poor Subaru stereo system)and we only have the standard stereo system. This was a nice experience we've had buying the car we love..Go Subaru Outback! We recomend Koeppel Subaru and their staffs, Sergey & Maureen, to everyone who considers buying a car right now. More

Sergey nikolenko is a great salesman. He takes time to find out what you need and works with you and makes u feel comfortable. He does not pressure you into a sale when your not ready, like other salesman find out what you need and works with you and makes u feel comfortable. He does not pressure you into a sale when your not ready, like other salesman i have dealt with from other dealerships and i would definitly recommend him to someone that i know whom wants to purchase a subaru More

My purchase experience at Koeppel Subaru was superb. Sergey and I worked over the phone initially, agreed on pricing, did paperwork via e-mail and met in person on the date of sale. I live in NJ and fou Sergey and I worked over the phone initially, agreed on pricing, did paperwork via e-mail and met in person on the date of sale. I live in NJ and found the exact BRZ Limited I wanted at Koeppel Subaru. Sergey was professional and extremely courteous and even made the extra effort to make a follow-up call days after the purchase. Maureen, who helped with the financing, was knowledgable in her area and extremely helpful. The car was delivered to me in pristine condition. Overall, this rates as one of the best dealer experiences I've ever had. More

My search for a 2012 Legacy GT in Silver took a few months. I buy my cars, don't lease them so it's an important decision for me. I visited most of the dealerships on long island to scope things out a months. I buy my cars, don't lease them so it's an important decision for me. I visited most of the dealerships on long island to scope things out and thus dealt with a lot of sales people. My first impression of Koeppel was when I called them and spoke with Maureen. She was super friendly and helpful. Right from the start I was getting a good impression. I then visited the dealership and dealt with Sergey. He was the most knowledgable person i had dealt with to date. Most other dealerships weren't familiar with the GT specs. as he was. It was a pleasure dealing with him. At most other dealerships you get the pressure sell from the salesperson who then calls over the general manager who puts even more pressure on you to buy the car. Sergey was the opposite, he wanted me to make the decision on my own and just assisted me when i had questions. It was a great experience. I recommend the drive to long island city even if you live on long island or the tri-state area. It's worth the trip. I know this sounds like a lot of bull#*%$ but it's not, i dealt with that at the other dealships and was tired of it. In the end signing on the dotted line for my new 2012 GT was a no brainer. More