Koons Annapolis Toyota

The dealership was clean and Scott Mudd assistant Service Manger. Check my vehicle and explain what was wrong. The tech also cane and talked to me about my service. Manger. Check my vehicle and explain what was wrong. The tech also cane and talked to me about my service. More

I’ve been buying cars and servicing them at Koons for more than 25 years. Even though I haven’t lived in Annapolis for many years, I still drive out there to service our cars. I have never had a bad expe more than 25 years. Even though I haven’t lived in Annapolis for many years, I still drive out there to service our cars. I have never had a bad experience with them and love that I can work with the same service person all the time. I work with David Jacobs. I appreciate his honesty in letting me know what needs to be done and what can wait. We drive our vehicles a long time and Koons keeps them in top running shape. More

I was treated bad and lied to as for the discounts I was entitled to…. The service writer Greg was never a part of the mishandling of my bill and the discounts warranted. It was after he left and the others entitled to…. The service writer Greg was never a part of the mishandling of my bill and the discounts warranted. It was after he left and the others who took care of me… I was just blown off by your company. You won’t see any of my vehicles for service after this handling…. Bunch of attitudes not customer oriented at all…. More

Jia Lin was very helpful, The best sale personal I had. My car was on order and she kept me up to date. She was very pleasure, answer all my questions, by telephone and email, until my car came in. Jai My car was on order and she kept me up to date. She was very pleasure, answer all my questions, by telephone and email, until my car came in. Jai stayed at the dealership til my financial was completed til 10:30pm. I had been to several dealership and Koons was the best. Every time a car come in similar to mine. Jia call me to ask if I wanted to come to see the car. Every one was pleasure, even Tyrone (Financial guy). Tyrone brought me a snack, while he was doing my paper work. Tyrone explain everything to me and answer my questions, too Thank you Koons of Annapolis. More

Joe Rea and the dealership were great from beginning to the vey end. Thank you! the vey end. Thank you! More

Excellent experience with Jia at this dealership. She is very professional, helpful and friendly salesman. Would definitely recommend. She is very professional, helpful and friendly salesman. Would definitely recommend. More

Clean. The service advisor. Alexander Harris was very helpful He was polite and friendly. Hreat service The service advisor. Alexander Harris was very helpful He was polite and friendly. Hreat service More

Brandon Boggs was excellent ! Brandon was easy to talk to, genuine person. Brandon is a Veteran 🇺🇸 as well , couldn’t ask for a better salesman to guide us through the car buyin Brandon was easy to talk to, genuine person. Brandon is a Veteran 🇺🇸 as well , couldn’t ask for a better salesman to guide us through the car buying process! More

Koons of Annapolis service center is fantastic and I highly recommend contacting Teresa Harris, she provided excellent customer service!! highly recommend contacting Teresa Harris, she provided excellent customer service!! More

Went overboard to give me the flexible service I needed. Scott, in the service dept, kept me up to date and fully informed. Scott, in the service dept, kept me up to date and fully informed. More