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Koons Annapolis Toyota
Annapolis, MD
786 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 786 reviews
April 09, 2016
Scam artist They gave me a good deal on the car but in the finance department they tried to rip me off I knew my Fico score was 718 but when they pull my credit They gave me a good deal on the car but in the finance department they tried to rip me off I knew my Fico score was 718 but when they pull my credit report they tried to tell me it was 640 and they tried to give me 10 % interest rate when they realize I didn't fall for it they drop by interest rate instantly down to 5% I still didn't take it I want to Mitsubishi and got 0% they are crooks do not buy a car from them More
by Ray
Employees Worked With
Isaac Mastel
Helpful April 07, 2016
Good services starts with a great service adviser! The first step to getting good service on your car is having a liaison that understands you and your car and can communicate that to the service perso The first step to getting good service on your car is having a liaison that understands you and your car and can communicate that to the service person in the shop. That man would be Alex Clothier. He is polite, very knowledgeable, and can even help you identifying your car's problem when you are unsure how to describe it. He is definitely my "go to" in future services! More
by luv2drive
Employees Worked With
Alex Clothier
April 05, 2016
Very satisfied overall with the purchase of my new four run Great customer service this will be my dealer from now on I recommend it to all my friends and family very professional service my wife and I will are Great customer service this will be my dealer from now on I recommend it to all my friends and family very professional service my wife and I will are very happy with the new Toyota More
by Jose Flores
Employees Worked With
William Gable
March 31, 2016
Great service and exceptional sales support Will Gable was beyond patient and exceptional while I going back and forth on choosing my car with this option or that one. He made sure I got what I Will Gable was beyond patient and exceptional while I going back and forth on choosing my car with this option or that one. He made sure I got what I wanted and went out if his way to ensure that I was completely comfortable with my purchase. I am thrilled my new corolla and couldn't be happier!! More
by Jenn
Employees Worked With
William Gable, Jared Herbert, Suheil Katan
March 08, 2016
Best experience ever! This was the best car buying experience for me. Brent Clark and Isaac Mastel were awesome. They were extremely honest, cooperative and professional th This was the best car buying experience for me. Brent Clark and Isaac Mastel were awesome. They were extremely honest, cooperative and professional thus making my buying experience one of the best. Thank you Brent, Isaac and Koons! More
by Hasib Saeed
Employees Worked With
Brent Clark, Isaac Mastel
February 28, 2016
Great Dealership Koons Toyota is the best Toyota dealer within 25 miles of Annapolis,Md hands down. Margo is a premier sales person, all of the management from Scott a Koons Toyota is the best Toyota dealer within 25 miles of Annapolis,Md hands down. Margo is a premier sales person, all of the management from Scott and the Director are solid, and Isaac speaks the truth. Go see them. Start with Margo and trust me, you will buy a Toyota. I never bought a Toyota before because of the Dealerships...Thank you Margo and Koons. More
by nlupike
Employees Worked With
Margo Schalestock, Isaac Mastel
February 24, 2016
New Car Presentation Brent Clark (5 months on the Job) was extremely knowledgeable of the car we were interested in...Pleasant...Every question our daughter or my wife ask Brent Clark (5 months on the Job) was extremely knowledgeable of the car we were interested in...Pleasant...Every question our daughter or my wife asked he had the answer...Explained the features...Par the phone...Installed Pandora. More
by Pat
Employees Worked With
Brent Clark, Jared Herbert
February 15, 2016
Outstanding Professionalism From the time that I walked into the dealership until I drove away in my new car, Emanuel Persaud was the consummate professional. My experience left From the time that I walked into the dealership until I drove away in my new car, Emanuel Persaud was the consummate professional. My experience left me feeling that Emanuel was taking care of one of his family members! Thank you so much Emanuel! More
by jspencer87
Employees Worked With
Emanuel Persaud, Viktor Beshidze
February 13, 2016
Friendly, Warm and Professional This is the 2nd car I've purchased from Marlowe Simms and I'd highly recommend him. I did not feel pressured at all and he was very patient with find This is the 2nd car I've purchased from Marlowe Simms and I'd highly recommend him. I did not feel pressured at all and he was very patient with finding the right car for me! My first Toyota had 223K miles on it before I had to replace it. Buying a car can be STRESSFUL but Marlowe made it fun. Tyrone in finance was also helpful and knowledgeable about various options. More
by gkelly112
Employees Worked With
MARLOWE SIMMS, , Tyrone Cypress
February 13, 2016
Great Experience The sales guy, finance and all the team members are super helpful in making the purchase of my new 2016 Toyota Highlander a delightful experience. The sales guy, finance and all the team members are super helpful in making the purchase of my new 2016 Toyota Highlander a delightful experience. More
by Emmanuel
Employees Worked With
Henry Reynolds, Viktor Beshidze, Suheil Katan
