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Koons Annapolis Toyota
Annapolis, MD
786 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 786 reviews
June 09, 2015
Another Loyal Customer Just purchased a new Highlander Limited, and couldn't be happier. Our salesman (Manny Persaud) was undoubtedly the best I've had the pleasure of work Just purchased a new Highlander Limited, and couldn't be happier. Our salesman (Manny Persaud) was undoubtedly the best I've had the pleasure of working with over the past 40 years of buying cars. His thorough knowledge of all the vehicles sold through Toyota, coupled with his vast experience base, made both myself and my wife very comfortable with the entire process. His values and ethics were reflected in everything he did and said. I would recommend him to anyone considering a car purchase in the near future. More
by magrim4
Employees Worked With
Dennis Weaver, Emanuel Persaud
Helpful June 04, 2015
Tacoma PreRummer My salesman did everything to make the deal happen. This is the 2nd vehicle he sold me. Just got my running boards today, great service! My salesman did everything to make the deal happen. This is the 2nd vehicle he sold me. Just got my running boards today, great service! More
by trucklady
Employees Worked With
Greg Jordan
June 03, 2015
4runner Love my new 4runner and the dealership worked hard to give me a good deal. My sales rep was understanding and knowledgeable of the SUV. The sales mana Love my new 4runner and the dealership worked hard to give me a good deal. My sales rep was understanding and knowledgeable of the SUV. The sales manager was very friendly and nice also. Even the finance representative was nice and helpful More
by Kellb
Employees Worked With
Errol McLaurin
May 28, 2015
Excellent Service I had my 1997 4Runner with 200,591 miles serviced today and the experience was great. Alex was very professional and kept me informed as to what need I had my 1997 4Runner with 200,591 miles serviced today and the experience was great. Alex was very professional and kept me informed as to what needed to be done and it was done in a short time and I was on the road again very quickly. The atmosphere is wonderful, spacious, comfortable and very clean. The coffee you can make to your liking was great and not to mention the delicious donuts. Having the car washed was an unexpected perk and a genious idea. Great experience and I will continue to have my Toyota serviced there. More
by 4Runner
Employees Worked With
Alex Clothier
April 27, 2015
Bravo zulo This was my first purchase from Koons of Annapolis. Very good experience, easy, quick and very nice people to work with during the purchase and trade This was my first purchase from Koons of Annapolis. Very good experience, easy, quick and very nice people to work with during the purchase and trade of my vehicle. Thank you for a FAIR deal. Emanuel was my salesperson and I found to be very knowledgeable, respectful and a person who believes in a business relationship for a lifetime and is willing to earn your business for a lifetime. thank you More
by Praetorian
Employees Worked With
Emanuel Persaud
April 22, 2015
Amazing Ibrahim Bouaichi is the man to go to for a representative! He is friendly, awesome, hard working, and always makes the customer feel good about their Ibrahim Bouaichi is the man to go to for a representative! He is friendly, awesome, hard working, and always makes the customer feel good about their experience! More
by DubClub
Employees Worked With
Margo Schalestock
April 14, 2015
Repeat Customers This is our second purchase with Annapolis. We are very happy with the service and the process of making a purchase and will return again in the futur This is our second purchase with Annapolis. We are very happy with the service and the process of making a purchase and will return again in the future for a Toyota purchase even though there is a dealer closer to where we live. Will Gable was our salesman. He was very personable and extremely knowledgeable about the 4-Runner and Highlander models. He answered all of our questions, and never made us feel rushed or pressured. He reviewed the 2 year maintenance service plan and scheduled our first appointment for October 2015. We will definitely recommend him and the dealership to anyone we know who is considering a Toyota purchase! n.b. He even helped us to sync our phones to the bluetooth feature, and program the radio before we left! Viktor Beshidze managed the financing portion of the purchase. He also was very pleasant, efficient, and didn't seem to mind working on a beautiful Saturday! The entire experience was very positive and we love our new Highlander. Thank you! More
by Blue Highlander
Employees Worked With
Viktor Beshidze (financing), William Gable
April 13, 2015
Thanks for our Nautical Blue Highlander Right price, colors and features we wanted! You were patient ordering the exact car with the details we were looking for. Thanks Emanuel for workin Right price, colors and features we wanted! You were patient ordering the exact car with the details we were looking for. Thanks Emanuel for working with us.! We love the car! More
by grandma
Employees Worked With
Emanuel Persaud
April 06, 2015
BEWARE OF SERVICE DEPARTMENT Horrible experiences with service department. Every time you go in for a recall they recomend many services that you don't need. In addition, caught Horrible experiences with service department. Every time you go in for a recall they recomend many services that you don't need. In addition, caught them pulling scam in regards to conducting recall work which could lead to my engine burning out from excessive oil consumption. Service representiave, Justin Ruth, lied to my face when I confronted him with the fact that I caught them trying to get away with not doing legitimate test to see if my car was burning oil excessively per recall. More
by Toyota Customer
Employees Worked With
Justin Ruth Service Department
March 25, 2015
Great Experience Buying a New Corolla! Thanks to Neil Barrett and the entire Koons crew! I had an outstanding experience buying an outstanding car at an outstanding price. Thanks again to t Thanks to Neil Barrett and the entire Koons crew! I had an outstanding experience buying an outstanding car at an outstanding price. Thanks again to the pinstripe man! More
by Happycustomer
Employees Worked With
Neal Barrett
