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Koons Annapolis Toyota
Annapolis, MD
856 Reviews
Experience unmatched convenience at our Toyota dealership. Whether you're looking to buy, sell, or service your car, we have you covered. Discover our impressive collection of new Toyota cars for sale, available online and in-store. We pride ourselves on our 7-day exchange policy for pre-owned vehicles, ensuring you have peace of mind and complete satisfaction with your purchase. Moreover, our friendly and knowledgeable staff are fluent in multiple languages, ensuring a seamless experience for everyone.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 5:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 856 reviews
August 31, 2024
Great place to buy a car. Everyone was great and friendly especially Amanda. She was very charismatic she even went out of her way to make shore that I was happy with my purch Everyone was great and friendly especially Amanda. She was very charismatic she even went out of her way to make shore that I was happy with my purchase. Thanks Amanda! More
by Larryveney0920
Employees Worked With
August 31, 2024
I got coupons to change oil for $69. 99 with 5 points inspections but they didn’t do any of that just change oil only! Wondering why doesn’t make sense 99 with 5 points inspections but they didn’t do any of that just change oil only! Wondering why doesn’t make sense More
by Mohamed mahmoud
Employees Worked With
Scott Myers
August 21, 2024
Like the fact the they pickup and deliver may Camry to service it. They do a good job This is my Sixth Toyota and all have been very good. service it. They do a good job This is my Sixth Toyota and all have been very good. More
by Richard
July 17, 2024
The person who assisted me on the first line(with(Brandon) was very helpful, and I appreciated him, but they eventually added another fee to me called mechanical breakdown warranty, which I line(with(Brandon) was very helpful, and I appreciated him, but they eventually added another fee to me called mechanical breakdown warranty, which I did not want, and I am disappointed by that. More
by Marta
July 14, 2024
Service is always the best and why I keep going back and will continue to will continue to More
by John
Employees Worked With
June 29, 2024
Absolutely the worst run service department I’ve ever used. My RAV4 was in for a battery recall which took from 9:20am to 1:55 to complete. Calls for additional work was annoying and not necessary. Earl used. My RAV4 was in for a battery recall which took from 9:20am to 1:55 to complete. Calls for additional work was annoying and not necessary. Earl Stewart Toyota, Lake Park, Florida is the best run service department! Coons is in need of a good manager for their service department. More
by Bubbysvt
Employees Worked With
June 25, 2024
I would give Teresa, our service manager 5 stars for attentiveness and communication skills. I gave the dealership 4 stars because the shuttle service was slow. However Teresa made sure thar I was able attentiveness and communication skills. I gave the dealership 4 stars because the shuttle service was slow. However Teresa made sure thar I was able to get to an appointment on time when servicing my car took longer than anticipated. More
by suerosenfeld2
Employees Worked With
Teresa
June 09, 2024
I was able to look around with ease, and absolutely no pressure to buy … then it happened! The most beautiful suv ever!!!! And is all mine too enjoy and have fun whatever the road will take me 🌞🥳 tha pressure to buy … then it happened! The most beautiful suv ever!!!! And is all mine too enjoy and have fun whatever the road will take me 🌞🥳 thank you Richard for your cordial help 🙏 More
by Rosa
Employees Worked With
Richard
