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Koons Arlington Toyota
Arlington, VA
483 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 483 reviews
January 26, 2017
Toyota Highlander I had a great experience buying my Toyota Highlander at koons toyota with Leo Mendoza, He was such a awesome person. He explains everything in detail. I had a great experience buying my Toyota Highlander at koons toyota with Leo Mendoza, He was such a awesome person. He explains everything in detail.. Will definitely recommend him as a sales person to anyone looking to buy a car at Koons Toyota Arlington. More
by Gina
Employees Worked With
Leo Mendoza
January 26, 2017
Great customer service Chhay Hem is always a pleasure to work with, he is quick and makes sure that we are always informed of everything being done, or needing to be done on Chhay Hem is always a pleasure to work with, he is quick and makes sure that we are always informed of everything being done, or needing to be done on the car. More
by Lely Reyes
Employees Worked With
Chhay Hem
January 24, 2017
Thank you Moogie I bought new highlander from koons Arlington Toyota.It was the best experience i have ever had buying a car . Moogie was excellent to work with.thanky I bought new highlander from koons Arlington Toyota.It was the best experience i have ever had buying a car . Moogie was excellent to work with.thankyou for the great experience. More
by Khaliunaa
Employees Worked With
Salesperson (Moogie)
January 22, 2017
Excellent Experience Very honest sales and finance department. They don't try to put you in something you don't want and give you options to achieve your goals. We told th Very honest sales and finance department. They don't try to put you in something you don't want and give you options to achieve your goals. We told them what we wanted and what we could afford. They worked with what we told them to make it happen. Will certainly go back to purchase our next vehicle! More
by Douglass17
Employees Worked With
Oleg Tibulschii, Jeff Korn
January 22, 2017
Great job Many thanks Moogi - you were really helpful in talking through the options - I really appreciate the human side of car sales and no 'hard sell'! Many thanks Moogi - you were really helpful in talking through the options - I really appreciate the human side of car sales and no 'hard sell'! More
by Anthony Bond
Employees Worked With
Moogi Purevdorj
January 16, 2017
Excellent Staff! Koons Arlington knows how to provide quality service and to treat its customers well. This location clearly has a loyal following because of its custo Koons Arlington knows how to provide quality service and to treat its customers well. This location clearly has a loyal following because of its customer service. The staff are all professional, courteous, and friendly. When people go in for car servicing, they are usually having a bad day. Today, I had the pleasure of working with Assistant Service Manager Mehedi. He and the other staff made my day a little bit better with their positive attitudes and helpful advice. Keep up the good work! More
by grets12
Employees Worked With
Mehedi Patwary
January 15, 2017
Koon Went Above and Beyond Expectations We worked with Christian and Moogie to purchase a new RAV4 from the dealership. The process was incredibly smooth. Koons accommodated our request to c We worked with Christian and Moogie to purchase a new RAV4 from the dealership. The process was incredibly smooth. Koons accommodated our request to communicate primarily over email right from the beginning, and they gave us the exact information we asked for (something I can't say about other dealerships). They were also flexible with our schedule and didn't pressure us to come into the dealership. Moogie also went above and beyond to make sure we were able to return our trade in vehicle's license plates to the MVA. More
by jaymes.jones1
Employees Worked With
Moogie Purevedorj, Rail, Christian Johnson
January 13, 2017
Great service! Great same day service to replace a burned out headlight. Service rep is Oscar Canales who is always nice to work with, explains the work being done, Great same day service to replace a burned out headlight. Service rep is Oscar Canales who is always nice to work with, explains the work being done, the cost, and work which will need to be done in the future. Always good to know what's coming up! Thanks, Oscar and Koons Arlington Toyota. More
by Peg
Employees Worked With
Oscar Canales
January 10, 2017
Poor Customer Service So a few days back my fiance and I went to look at vehicles . We stumbled upon the Koons used Toyota so we stopped to take a look. As we drove around So a few days back my fiance and I went to look at vehicles . We stumbled upon the Koons used Toyota so we stopped to take a look. As we drove around the lot we found a Mercedes GLK 350 so we went in to talk about it. He brought out a key and we tried to start it but the alarm went off when the door was opened. While trying to start the vehicle it still refused . So as we pittled with the vehicle for a whIle. But being a BMW owner I knew a few tricks and usually if the key doesn't respond it's a battery issue. All of the while this is going on the Sale Associate (Henry Garcia) went in and sat comfortably while we tried to start a vehicle on his lot. After the headache we got the vehicle started and went for a test drive . Mind you we fell in love with the vehicle it was missing a door panel but they had the parts just needed to install. So my fiance gave his information and started the application after the paper work was completed he told us to drive to the main dealership to speak with his sales manager. So we go through the second part . But the worst part was we had been at the dealership all day . So the guys tells us the last step takes 15 minutes . We wait and he comes back and said the bank wanted a higher down payment so he said he was gonna check a few more banks but no until the morning . They told us they'd give a call .... one that never came through. Then my fiance calls and the sales associate didn't answer the phone all day . The entire time his credit is being ran over and over dropping point for point . The entire time we've yet to hear back from any of the agents . More
by Zaine144345
Employees Worked With
Henry Garcia, Oleg Tibulschii
January 08, 2017
Koons arlington toyota is best 11.29.2016 i bought toyota corolla 2017. Dealer was Moogie. She did very excellent job. Her experiences and communication is very good. She recommende 11.29.2016 i bought toyota corolla 2017. Dealer was Moogie. She did very excellent job. Her experiences and communication is very good. She recommended this car. I love this car More
by Batka
Employees Worked With
Moogie
