
Koons Arlington Toyota
Arlington, VA
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PETER SOLIMAN'S KING OF CUSTOMER SERVICE! I always go back to KOONS TOYOTA ARLINGTON VA because of Peter SOLIMAN' s excellent service. I have been going there for so many years now only becaus I always go back to KOONS TOYOTA ARLINGTON VA because of Peter SOLIMAN' s excellent service. I have been going there for so many years now only because of him.'He is always helpful, available and efficient always with a big smile! Just recently I experienced the perfect example of Professional and Best customer experience when I called him to help me fix my car's battery. I had to go to NY during the new year's weekend and I needed my car to be fixed by Monday January 2nd of 2017. He ensured me that my car will be ready on Monday as I asked and he was going to take care of everything by sending me someone on Monday Morning. And indeed as always an agent came on time and my car was running again with a new battery. That is what i call FIRST CLASS SERVICE! Thank you PETER! More
Forever to get noticed, but fantastic from there on out When we entered the dealership, it took forever for anyone to even notice we were there. We almost walked out. However, once we were noticed the servi When we entered the dealership, it took forever for anyone to even notice we were there. We almost walked out. However, once we were noticed the service was fantastic. Leo Mendoza did an excellent job at listening to our needs. He then showed us the vehicle that would best satisfy those needs. He even took steps to suggest less costly options (end of model year sale). After spending a wonderful time with him talking out all our options, and allowing us to make our decision with NO pressure, his manager came over to talk actual price. The manager was more of your typical salesman. When we came back three days later to pick up the car, the one who handled the paper work was nice, and just shared service options with us with no pressure. If it had not been for the long wait when we first arrived and the 'salesman' tactics of the manager talking price, the experience would have been perfect. More
Service & parts The Are very nice people speciale Assistant service Manager Mr; Chhay Hem he is very honest and quick service Thank you very mach Happy new ye The Are very nice people speciale Assistant service Manager Mr; Chhay Hem he is very honest and quick service Thank you very mach Happy new year All of you guys More
My questions were met with honest answers. Christian helped me purchase my very first car on my own. He payed careful attention to needs I had and answered my questions honestly. He worked with Christian helped me purchase my very first car on my own. He payed careful attention to needs I had and answered my questions honestly. He worked with me to ensure I received the best deal, and had an incredible wealth of knowledge about the model I test drive and eventually purchased. I could not be more thrilled with my decision, and was fortunate to have Christian help me arrive at it. More
Great experience Christian was extremely helpful and receptive to our questions. We will definitely buy again from Koons Arlington Toyota. The price we paid was better Christian was extremely helpful and receptive to our questions. We will definitely buy again from Koons Arlington Toyota. The price we paid was better than anywhere nearby. More
Great experience! I have dealt with other dealerships in three different occasions, and my experience at Koons Arlington Toyota was by far the best. Christian was atten I have dealt with other dealerships in three different occasions, and my experience at Koons Arlington Toyota was by far the best. Christian was attentive and respected my needs and my budget. He was not there to make a deal, he was there to help me and my family throughout the car-buying process. I actually left the dealership and came back the same day to buy my car. Christian was not the typical pushy and aggressive salesman, and I confess that's what made me come back. I purchased a 2017 Toyota RAV4 XLE and I could not be any happier with my choice. Oleg was very professional and easy to talk to while finalizing the documentation (which can be the most dreading part). He made the process easier by being personable and answering all my questions. Also, kudos for making my 3-year old son happy during the entire time I was at the dealership. Miriam Catching More
Professionalism at its Finest From my initial interaction, Christian Johnson impressed me with his courteousness and knowledge. Every step of the way he was there to answer my que From my initial interaction, Christian Johnson impressed me with his courteousness and knowledge. Every step of the way he was there to answer my questions with full disclosure so I was not left wondering or unknowing. I told him what I was looking for and he delivered even though it was not at his site. If asked I would recommend Christian to anyone looking to purchase a vehicle. Thank you! More
Great Service Dept Mehedi Patwary took great care of me and my car. He quickly assessed the issue, gave me the recommendation and got the part ordered. He confirmed deli Mehedi Patwary took great care of me and my car. He quickly assessed the issue, gave me the recommendation and got the part ordered. He confirmed delivery of the part and after I brought my car in the part was installed promptly. More
Continued Great Sales and Service Experience This is the second car we have purchased from Koons Toyota. We have appreciated their commitment to great customer service. Working with Christi This is the second car we have purchased from Koons Toyota. We have appreciated their commitment to great customer service. Working with Christian Johnson was a real pleasure. He is very knowledgable about the car we ended up purchasing. He answered our questions and took extra time to demonstrate the features of our 2017 hybrid Rav 4. He knows his business well! Ask for him! More
Quick and perfect My service was done well and really quickly. As always the staff is so courteous and helpful....always glad I drive the 35 minutes for the service ou My service was done well and really quickly. As always the staff is so courteous and helpful....always glad I drive the 35 minutes for the service our car receives. Thanks! More