
Koons Arlington Toyota
Arlington, VA
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My son and I went in to the dealership after having shopped at several dealers and online to look at a car we had seen online. Ken was very helpful and not only showed us the car we were interested in, shopped at several dealers and online to look at a car we had seen online. Ken was very helpful and not only showed us the car we were interested in, but also several other options in the same price range. Once we decided on a car ( the one we had found online) Ken and Ali were very helpful and made the buying process simple and painless. The service was excellent, and the price was very good. More
Prior to submitting an email inquiry, I did an extensive amount of research on 4Runners and narrowed my search to the exact specifications I desired. I then inquired about a new 4Runner via Koons' website a amount of research on 4Runners and narrowed my search to the exact specifications I desired. I then inquired about a new 4Runner via Koons' website and received a very polite and informative reply from Shant Yusif. I'm an experienced car purchaser and also consult with a friend who was previously an auto mystery shopper. I was also in no rush to buy anything until I found a vehicle that was a perfect fit for me at a reasonable price. Shant and the Koons team rolled out the red carpet. He answered every tough question honestly and clearly, and expressed more concern about winning the customer on a long term basis with real and forthright answers than trying to make a quick sale for a quick fix. In this day and age of a tough economy, I was pessimistic about how a dealership and salesman could be so helpful and honest but my apprehension was nullified as i doublechecked all prices and promises. As stated, I was in no rush but found a wonderful deal on a 2013 4Runner with exactly what i sought. I received follow up customer service communications and am looking forward to a good relationship with Koons Toyota and Mr. Yusif. I have recommend he and Koons to my friends and hope you do so as well. More
Be forewarned, this Dealership gives a perfect example of Be forewarned, this Dealership gives a perfect example of crooks and scam artists. Mr. Koons needs to clean up house and fire all the bums that a Be forewarned, this Dealership gives a perfect example of crooks and scam artists. Mr. Koons needs to clean up house and fire all the bums that are ruining his dealer here in Arlington VA. Ali Zaka is one individual that will lie and cheat you and within two days of questioning the Sales agreement he will deny everything he said. He was the reason why I told him no deal and took my business else where. More
Ken was very helpful and accommodating while I was looking at the Toyota Corolla I was interested in. I couldn't decide which one I like best and I really appreciated his help!! Ali was also wonderf looking at the Toyota Corolla I was interested in. I couldn't decide which one I like best and I really appreciated his help!! Ali was also wonderful to work with, he helped me lower my interest rate which made the buying process less stressful for me. I would absolutely recommend Koons Arlington Toyota to my friends. More
I appreciate the suberp attitude and professionalism shown by the workers of this dealership. Definitely a good experience. No lies, no games both about price and the specific car interested. I should p shown by the workers of this dealership. Definitely a good experience. No lies, no games both about price and the specific car interested. I should praise Mr. Ken Eggleston exceptionally. Thank you Koons Toyota Arlington. I will recommend you to my friends More
Mr Steve Cox and Mr Ali Zaka were great! They were both very friendly, helpful and knowledgeable. Two thumbs up to both of them!!! I would come back again. very friendly, helpful and knowledgeable. Two thumbs up to both of them!!! I would come back again. More
We called Oscar with an "out the door" offer and he very promptly clled us back to confirm that our offer was accepted. We were very satisfied satisfied with the service Oscar provided from begi and he very promptly clled us back to confirm that our offer was accepted. We were very satisfied satisfied with the service Oscar provided from beginning to end. This was my first positive experience with a car sales person EVER! More
Very friendly and professional staff who walked me through my purchase and provided a great car buying experience. Ali and Ken were both great to work with and I would highly recommend them to people through my purchase and provided a great car buying experience. Ali and Ken were both great to work with and I would highly recommend them to people in the area. More
Paul and Ali really gave me top-notch service for my purchase. My previous vehicle was totaled, and they bent over backwards helping me get information on my purchase. I was please with the quality of s purchase. My previous vehicle was totaled, and they bent over backwards helping me get information on my purchase. I was please with the quality of service and eagerness to find a vehicle that fit my needs. I'll definitely steer business theit way. More