Koons Automotive

Great staff I recently purchased my very own car at koons of culpeper and I love it the staff is great and Etta really helped me out. my car is a great price and I recently purchased my very own car at koons of culpeper and I love it the staff is great and Etta really helped me out. my car is a great price and my payments are low, I definitely recommend koons to first time car buyers like myself. More

Great from start to finish It was just what i needed. My man Tony King made it easy and simple from the beginning. Happy with my vehicle and the price and financing i got it at. It was just what i needed. My man Tony King made it easy and simple from the beginning. Happy with my vehicle and the price and financing i got it at. The whole team just made it fun and exciting. Thanks for everything. More

Crooks I purchased a vehicle which needed some minor repairs; JC, the salesman, filled out a "we owe" sheet accordingly. Sometime during the financing proces I purchased a vehicle which needed some minor repairs; JC, the salesman, filled out a "we owe" sheet accordingly. Sometime during the financing process, the document disappeared and I was later told that I'd have to pay 50% of the promised repairs. They lied at every turn, and even bungled the registration process. I later found out that two other friends purchased damage vehicles from this dealership. Please disregard the FAKE positive reviews and notice carefully that of all of the unhappy customers have strikingly similar experiences. I PROMISE TO REGRET DEALING WITH THESE xxxxxxxx! More

Best experience by far Koons was our literal last hope in finding someone to be able to get a vehicle through. We were a bit apprehensive when we first went, because we live Koons was our literal last hope in finding someone to be able to get a vehicle through. We were a bit apprehensive when we first went, because we live a good hour away, and we spent 80% of that day at Koons, getting everything worked out. The people there were friendly, understanding, and went out of their way to make sure we were able to leave in SOMETHING we could afford. by the end of the day, I wanted to cry at how great of an experience it was. More

Very positive experience in buying a car The dealership has a great selection of luxury pre-owned. JC helped great with negotiating the price and explaining features of the car. Everyone th The dealership has a great selection of luxury pre-owned. JC helped great with negotiating the price and explaining features of the car. Everyone there made me feel at home and made buying a car more enjoyable. Thanks very much for my new car. More

excellent the service we recorded when purchasing a car was excellent. Donnie and Orlando worked for hours trying to get us the best deal. They are defiantly aw the service we recorded when purchasing a car was excellent. Donnie and Orlando worked for hours trying to get us the best deal. They are defiantly awesome people, and they made my experience unforgettable! only thing I would have to say is they deserve a bigger store (: More

Awesome sales Lady I was just going there to drop off paper work and found my dream car. Ms Mariam was awesome no haggle and no pressure.She was the best car person i ev I was just going there to drop off paper work and found my dream car. Ms Mariam was awesome no haggle and no pressure.She was the best car person i ever dealt with. More

Happy Customer I purchased a 2013 Hyundai Elantra. My credit wasn't the best, but I was able to get financed. My monthly paymet was also something that I can affor I purchased a 2013 Hyundai Elantra. My credit wasn't the best, but I was able to get financed. My monthly paymet was also something that I can afford. My daughter, who had no credit history, was also able to purchase a car. J. C. was AWESOME!! Very professional. I left there very happy. I would definitely recommend Koons and J. C. to my friends and family. More

Great People very friendly answered all my questions and listened to me what I wanted the place was clean found me financing easily and traded a vehicle I d People very friendly answered all my questions and listened to me what I wanted the place was clean found me financing easily and traded a vehicle I didn't want with no problem More

Disappointment I am highly disappointed with the service that I received at this dealership. I went to see the car that I wanted to purchase for a second time after I am highly disappointed with the service that I received at this dealership. I went to see the car that I wanted to purchase for a second time after being told by my salesman, Dean that the vehicle was clean, all repairs (scratches buffed out, interior cleaned, etc.) were complete. When I arrived the car wasn't clean. There was a strong cigar smell. There were gashes in 3 tires, mix match tires, and the interior had not been cleaned. There was damage to the rear that my salesman Dean had previously advised me would be fixed. Dean tried to convenience me that the tires were fine. He was also not knowledgable of the vehicle. Dean advised that he did not think that I was going to purchase the vehicle because we could not agree on a price. He stated that since his customer wasn't buying the vehicle he just let it go. (Let another sales person deal with it.) He advise that most of the customers that they dealt with had bad credit and did not have demands. They would accept anything, they just wanted to "ride". Afterwards, I spoke with the manger, John. He agreed to fix everything and we agreed on a price. I was elated. Once I sat down with the finance person, Steven (who was great) I discovered that the price that John and I agreed on was not what was on the purchase agreement. I went back to speak with the manager, John with a very nonchalant attitude advised that he was giving me the Internet price, which made no sense to me. I found the vehicle on the Internet, (CarGurus)therefore I was already entitled to the Internet price. I was disturbed because I couldn't believe that he would blatantly lie to me. I left the dealership. I do not recommend this dealership. In my opinion, they lack honesty and integrity. More