Koons Baltimore Ford

They made buying a car easy!! I ordered my 2017 Edge from Koons because they had the best price in town. I went to 6 dealers and they were significantly cheaper. They also made t I ordered my 2017 Edge from Koons because they had the best price in town. I went to 6 dealers and they were significantly cheaper. They also made the process easy! I ordered it via email and when I picked it up, all paperwork was ready and the car was ready. More

Awesome New Car Buying Experience on my 2017 Focus RS I have been very pleased with my car-buying experience at Koons Baltimore Ford. I had been searching for several months for an allocation for a Focus I have been very pleased with my car-buying experience at Koons Baltimore Ford. I had been searching for several months for an allocation for a Focus RS but almost all dealers I reached out to with allocations at the time were demanding a huge markup above MSRP. I was not willing to pay that and thus decided to wait till I found a dealer willing to do so. Around late September 2016 during my search, I contacted Dennis Koulatsos (GM) who informed me they were selling all their allocations at MSRP. I immediately came down to the dealer and placed an order for a 2017 RS with Rudolph “Pete” Dixon and Mark Rodgers. Both were very pleasant to work with, going out of their way to answer any and every question I had. The entire process could not have been smoother. I received periodic updates from Mark (no question I posed to him was unanswerable) and, much to my surprise, the car arrived exactly 4 months and 1 day from the day I placed my order, much faster than I initially anticipated. The paperwork/transaction to sign for the car was super smooth. I arranged with Pete to have a few parts installed by the Service Dept. on the car for me before taking it home. Pete was very supportive and made sure they were well taken care of. The car is a joy to drive. I especially love the Nitrous Blue Quad-Coat exterior color. I couldn’t have asked for a better purchasing experience with Koons Baltimore Ford. More

2016 Ford Escape Purchase from Koons Ford of Baltimore We began our search for a new automobile around the middle of January and we liked what the Ford Edge offered. As we began our search, we noticed Koo We began our search for a new automobile around the middle of January and we liked what the Ford Edge offered. As we began our search, we noticed Koons Ford of Baltimore had a large inventory of 2016 Ford Edges. There was one Ford Edge in particular that my wife and I liked. We performed all our negotiating on line with Derick Lewis and found this to be less stressful. Mr. Lewis was both patient, helpful and professional the entire time. We even visited the Dealership one Sunday to look at the car on our own. The on-line quote was the purchase price that was given to us when we arrived that following Monday. Sometimes, this does not happen. The entire purchase was enjoyable and without stress to say the least. This is our family's third new vehicle purchase from Koons Ford of Baltimore. Understand, we live in Waldorf, Maryland and drive to Baltimore to purchase our new vehicles and this is no short ride. This says there is something special about Koons Ford of Baltimore. The quality of a Ford automobile, our purchase price, Mr. Derick Lewis and the Staff at Koons Ford of Baltimore are the reasons why we returned their for our new car purchase. More

Great new car purchase experience Keith Schopman was very friendly and knowledgeable and a tremendous help on the pre-sale call/email. He was very helpful (& patient) explaining all t Keith Schopman was very friendly and knowledgeable and a tremendous help on the pre-sale call/email. He was very helpful (& patient) explaining all the features on my 2017 Explorer when we drove up from NC as well as on post sale follow-up call. We searched online in NC, SC, VA & MD and Koon had the best selection and price. Would definitely call Keith at Koon Ford Baltimore when looking for our next car/truck. More

Happy Buyer Thank you Pete (Dixon) for the wonderful buying experience. From the minute we walked in you and your co-workers made the car buying process seamless Thank you Pete (Dixon) for the wonderful buying experience. From the minute we walked in you and your co-workers made the car buying process seamless. We are very happy with the vehicle, price and follow-up service. Nancy & Dennis More

Best Vehicle Purchasing Experience. I looked online for a deal for a ford F-150 on a Sunday. I submitted a request to Koons Ford not expecting a response until Monday. I was e-mailed I looked online for a deal for a ford F-150 on a Sunday. I submitted a request to Koons Ford not expecting a response until Monday. I was e-mailed back within an hour, with a follow-up phone call first thing Monday morning. I met with a sales representative later that day and by evening was home with a new truck. The staff was not pushy in the least and I was very satisfied with the experience. More

Nice car, excellent price The salesman that I dealt with (Ahmed) was very patient and never once pressured me for a sale. He graciously worked with me a wee bit on the price, The salesman that I dealt with (Ahmed) was very patient and never once pressured me for a sale. He graciously worked with me a wee bit on the price, and provided a fair and trouble free purchase. The actual purchase itself was handled by Ray, and he made for a speedy and painless process. So far I am extremely happy with my new Focus Hatchback. Al More

The best As a foreign person with limited credit record, they did the best for me. It takes just 2 hours. they were really polite, friendly and helpful. Than As a foreign person with limited credit record, they did the best for me. It takes just 2 hours. they were really polite, friendly and helpful. Thank you More

Good experience Very knowledgeable staff,easy to talk to, and willing to work with you to get you through the process as quickly and painlessly as possible. Very knowledgeable staff,easy to talk to, and willing to work with you to get you through the process as quickly and painlessly as possible. More

Best car shopping experience I've purchased several vehicles in the past and the process always takes forever and is so painful. The best car buying experience so far! I've purchased several vehicles in the past and the process always takes forever and is so painful. The best car buying experience so far! More