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Koons Baltimore Ford

Baltimore, MD

4.1
678 Reviews

6970 Security Boulevard

Baltimore, MD

21244

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Showing 678 reviews

July 05, 2016

truck purchase my first experience dealing with koons i have purchased several ford vechiles .this dealership goes out of their way to make you comfortable and help More

by ruthcallie murphydiggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith J. Schopman
Jul 05, 2016 -

Koons Baltimore Ford responded

Thanks for the review!

July 05, 2016

Excellent experience at Koons Baltimore This is the second car we've purchased from Koons Ford Baltimore. Our experience with our salesperson, Ji Kim, as well as Finance were very pleasant. More

by HD Ford Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ji Kim, Sales, and John in Finance
Jul 05, 2016 -

Koons Baltimore Ford responded

Thanks for the review!

July 03, 2016

Excellence Koons Ford gave me excellent customer service. They treated me with respect and helped me pick a color that I wanted. They tried to made me comforta More

by shryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Boodhoo, Dennis Koulatsos, Ahmed Baroud
Jul 05, 2016 -

Koons Baltimore Ford responded

Thank you for the review! We hope to see you again soon!

July 01, 2016

Spectacular salesperson Danaj. Great experience. New experience with this Dealer. My salesperson Danaj was 5 star. She picked up my vehicle from another Koons dealership in Silver Spring MD and it wa More

by earmiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam in Finance, Tom Snyder, Paul Sarandos, Danaj Edmond
Jul 05, 2016 -

Koons Baltimore Ford responded

Thank you for the review! Congratulations on your new vehicle!

June 26, 2016

Lawsuit It's a shame that I had to take Koons to court to prove that they misdiagnosed my truck. Paid $800 for repair, brought back 2 more times for same pro More

by Eve1ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Koulatsos
June 23, 2016

My Experience Both are salesman (Josh) and the finance manager did a wonderful job getting me into the SUV that I wanted with the payment where I was happy with. No More

by Reid Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Oh
Jun 23, 2016 -

Koons Baltimore Ford responded

Thanks for the review, Reid! Congratulations on the new vehicle, we look forward to seeing you again!

June 14, 2016

Quick and very helpful. Just got my used 2012 Honda Civic Si today and I was extremely pleased with Derek's help. He was friendly, honest, and very helpful. Thanks again Dere More

by Vpilius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Lewis
Jun 16, 2016 -

Koons Baltimore Ford responded

Thanks for the five-star review! Congratulations on your Honda!

June 11, 2016

tough to WoW me but she did Danaj Edmond has to be one of the best sales professionals I'v ever dealt with in 40+ years of buying new Fords. I have bought here at Koons Baltimore More

by connie dewind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danaj Edmond
Jun 11, 2016 -

Koons Baltimore Ford responded

Thanks so much for the nice review and more importantly, thank you for your service! We really appreciate it because we understand that we get to do what we do because of the veterans that have served our great country! Danaj is a valued team member who always goes the extra mile for all of her customers! I am sure that she will be delighted when she sees this! On behalf of all of us, we thank you for your business and wish you many safe and happy miles and memories in your new vehicle! Very Respectfully, Dennis Koulatsos, Managing Partner, Koons Baltimore Ford

June 07, 2016

Great service! I did not buy my vehicle from Koons but the service department treated me like family. Had safety recall, and they scheduled my appointment for the n More

by Leonard Dorsey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bloom
Jun 08, 2016 -

Koons Baltimore Ford responded

Thank you for the review Leonard!

June 07, 2016

I Love Koons! Thanks for all your help you really help me and guide me to take the best deal and option!!! Thanks Alex and Harry+ If you need help and find the More

by LuzMendez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry, Alex Persful
Jun 11, 2016 -

Koons Baltimore Ford responded

Thank you for the nice review Luz! Alex and Harry are valued team members who appreciate repeat customers as well as their referrals! On behalf of all of us here at Koons Ford, I thank you for your business and wish you many safe miles and happy memories in your new vehicle! Very Respectfully, Dennis Koulatsos, Managing Partner, Koons Baltimore Ford

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