Koons Baltimore Ford

Great experience all around Reviewed on Cars.com and Google. I don't feel like writing more, but if I am willing to write a review in three places, you know I am a happy customer Reviewed on Cars.com and Google. I don't feel like writing more, but if I am willing to write a review in three places, you know I am a happy customer. Koons Ford of Baltimore promised the best price and a painless process. I was relieved to find both parts true. Truly a great experience buying a car after weeks of a pretty frustrating process. I am glad there are dealers like this out there. More

Great experience!!! Very good working with Tim Robertson to get a Fusion hybrid. Received from him all the information needed to make the correct choice for us. Would go Very good working with Tim Robertson to get a Fusion hybrid. Received from him all the information needed to make the correct choice for us. Would go back to him again if ever in the market again. More

2015 F150 XLT FX4 I bought my first vehicle here and it was an amazing experience. I dealt with Joshua Oh and he was nothing less than great. I requested the vehicles I bought my first vehicle here and it was an amazing experience. I dealt with Joshua Oh and he was nothing less than great. I requested the vehicles WOW price and it was supplied within a timely manner. The trucks MSRP was 49k and the WOW price was 35,700, which is a significant discount for a brand new vehicle. After tax, freight, tags and titles, and x liner the final price was 40,800. That is a price that no other dealership was able to come close to. Financing was quick and easy and gave a low interest rate (4%). I would recommend anyone to go to this dealership when cross shopping Ford products. More

Not honoring Wow price and Finance Rates Came to an agreement on a Wow price on a V6 Mustang and finance rates. Everything was a pleasurable car buying experience with the salesman until I me Came to an agreement on a Wow price on a V6 Mustang and finance rates. Everything was a pleasurable car buying experience with the salesman until I met with the financial officer and manager. Didn't appreciate him trying to rip me off by adding numbers back in to get back to MSRP and some not to mention jacking up the interest rates. Also manager got amnesia on agreed price and started screwing up the math and insulted my intellegence. I have never been so disappointed and infurated in my years of buying new or used cars. Needless to say the deal went south fast because of those two and I didn't sign anything. More

Koons Rocks Shopped a 2015 Mustang GT 50 year on line where I live in S-E Pa, then I expanded my search and ended up at Koons on Security Boulevard. Talked with Shopped a 2015 Mustang GT 50 year on line where I live in S-E Pa, then I expanded my search and ended up at Koons on Security Boulevard. Talked with sales manager Tom Snyder his bottom line was good so we drove to Baltimore and met Casey Groop our sales rep we ended up building the GT and ordered from the factory. Koons price was $1500. less then the best price that I was quoted in my area, the dealer in my area told me that he pays more for the GT then what I got it for. We then went back 6 months later and purchased a 2015 Focus SE, Casey and Tom are great people to deal with. P Geb More