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Koons Baltimore Ford
Baltimore, MD
675 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 675 reviews
April 07, 2015
Service As always we get great service at Koons Ford. Thank you. Great people good customer service very pleased with the work, we never have to wait long for As always we get great service at Koons Ford. Thank you. Great people good customer service very pleased with the work, we never have to wait long for service. . More
by Reg443
Employees Worked With
Bruce Leibowitz
Helpful April 02, 2015
Great Experience This dealership was great to work with!!! No pressure sales tactics and very good customer service. Highly recommended!!! The finance manager was supe This dealership was great to work with!!! No pressure sales tactics and very good customer service. Highly recommended!!! The finance manager was super nice also!!! More
by Robyn80
Employees Worked With
Derek Lewis
March 28, 2015
The Good Experience at Koons Ford I always have a wonderful experience at Koons Ford of Baltimore. Koons Ford has been my service department for over 13 years now and located just 7 mi I always have a wonderful experience at Koons Ford of Baltimore. Koons Ford has been my service department for over 13 years now and located just 7 miles from my home. More
by wdjacsn
Employees Worked With
Cary Locklear
March 25, 2015
Suckered load used car price was not as verbally discussed high pressure wrong car fax shown sales manager very rude general manager just as rude issue w load used car price was not as verbally discussed high pressure wrong car fax shown sales manager very rude general manager just as rude issue with truck was never taken care of just tried to get me to legally buy the truck instead of let me leave like i wanted never tried to work with me when i brought up all these problems felt like i got robbed when i was able to leave dealership never was given a temp tag on vehicle never was over nighted a temp tag paid extreme money for truck that wasn't certified couldn't get out of sale once all this problems were found never took any responsibility of problems with truck treated court harassed me on my phone and work phone(which was never given) never gave documents of contract or any signed papers till i picked up truck and issues documented with truck went missing More
by yesterdayshero
Employees Worked With
Dennis Koulatsos, Ahmed Baroud
March 19, 2015
Best car buying experience ever We were recommended by our friends/neighbors. We've bought several cars over the years, but never have we come across a dealership quite like this one We were recommended by our friends/neighbors. We've bought several cars over the years, but never have we come across a dealership quite like this one .Everyone was very friendly and polite. Derek was extremely patient with me about finding the right car, and again with my wife one week later. I feel like our needs were difficult, at best, but were met with respect and kindness. Steve was an absolute magician at getting financing where we needed it to be. Above all, Ford makes a really nice product. I feel like I've made some new friends; will be looking forward to my next new car. More
by rlp
Employees Worked With
Derek Lewis, Steve Ageloff
March 19, 2015
Great Service started w Steve Harrell Had a great experience at Koons service department. Steve kept me updated throughout the process & didn't pressure me with unnecessary add ons. Wen Had a great experience at Koons service department. Steve kept me updated throughout the process & didn't pressure me with unnecessary add ons. Wendell R. More
by WendellR
Employees Worked With
Steve Harrell
March 18, 2015
Pete Dixon & Carol Walker the dynamic Duo Well what can I say about Mr. Pete Dixon, He was Excellent!!!. Never Pushy, Very Professional and polite. He walked me through every detail. He help Well what can I say about Mr. Pete Dixon, He was Excellent!!!. Never Pushy, Very Professional and polite. He walked me through every detail. He help me get a car I could afford which I thank him for, he was also looking out for me financially not just the sale. My Sister has purchased cars from Koons as well and she recommended them to me. Great customer service. My experience with Pete was Great and also the Koons Ford Dealership was awesome. I would recommend Koons Ford and Mr. Pete Dixon . Ms. Carol Walker was also Great. Thank you Both. More
by Annette Smith
Employees Worked With
Rudolph "Pete" Dixon, Carol Walker
March 13, 2015
Pete is The Best Great sales man who take his time with you.I have purchase two cars from him .Great Customer Service ,very professional ,and great overall experience. Great sales man who take his time with you.I have purchase two cars from him .Great Customer Service ,very professional ,and great overall experience. More
by latasha
Employees Worked With
Rudolph "Pete" Dixon
March 10, 2015
koons security service number 1 Paul Sarandon service director at koons security is the best in the business his team of technicians are the best and are very knowledgeable of the F Paul Sarandon service director at koons security is the best in the business his team of technicians are the best and are very knowledgeable of the Ford product I recommend everyone that need service on there ford product to take their car and truck to Koons security the service is the best thank you for being the best Thank You BJ for being the best diesel technician on the East Coast More
by repo
Employees Worked With
Paul Sarandon & bj, Brian Deal
March 01, 2015
Smoothest Car Purchase Ever I just purchased a 2015 Mustang at Koons and it was the most pleasant car buying experience I've had. I am in my mid 60's so I have purchased a few c I just purchased a 2015 Mustang at Koons and it was the most pleasant car buying experience I've had. I am in my mid 60's so I have purchased a few cars. Mark Rodgers, the Sales Manager and Pete Dixon the Salesperson, were always busy but treated me like I was their most important customer. And it was obvious they were treating all customers that way. And, most importantly, the price on the car was terrific. You can just tell that it is a very good dealership because there are always lots of customers there and deals are getting done. I would recommend shopping at Koons for a Ford, and ask for Pete Dixon. More
by rallyk3
Employees Worked With
Rudolph "Pete" Dixon, Mark Rodgers
