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Preston Toyota of Easton
Easton, MD
320 Reviews
At Preston Toyota of Easton, we bring Toyota excellence to Maryland’s Eastern Shore backed by the trusted Preston Automotive Group legacy. Rooted in six core values including Integrity, Teamwork, Attention to Detail, Personal Growth, Urgency, and Community, we deliver a customer-first experience from your first visit through every mile you drive. Enjoy our Preston For Life Promise with exclusive lifetime benefits, expert service, loyalty rewards, and support that extends long after your purchase.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 2:00 PM
Thursday Closed
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 2:00 PM
Thursday Closed
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 320 reviews
November 18, 2025
Warning to Future Customers We purchased a Toyota RAV4 from Koon's Easton Toyota on September 17, 2025. It is now November 18, and the vehicle is still not registered. Our temporary tags have expired. We' from Koon's Easton Toyota on September 17, 2025. It is now November 18, and the vehicle is still not registered. Our temporary tags have expired. We've made multiple calls and have received excuse after excuse, including a tracking number for "overnighted" tags that now shows "undeliverable address." As a 100 percent disabled veteran, it's discouraging to see the dealership post about supporting Veterans while leaving us stuck with a vehicle we cannot legally drive. If this is how they handle basic registration, future customers should think twice before purchasing here. Their public claims don't match their actions. More
by riz
Employees Worked With
Christian Holbrook
Verified CustomerOctober 17, 2025
The salesman was professional informative and a great personality. Explained the vehicle in great detail. We are very happy the entire staff were helpful and courteous. personality. Explained the vehicle in great detail. We are very happy the entire staff were helpful and courteous. More
by 2blackdogs
Employees Worked With
J. Mike Jacobs, Loren Mayr
October 14, 2025
Quick and easy experience. Felt no pressure to buy and they walked me through every step!Great experience! 10/10 Felt no pressure to buy and they walked me through every step!Great experience! 10/10 More
by smilenwildley06
Employees Worked With
Christian Holbrook and Tanner Holbrook, JT Thompson, Loren Mayr
October 13, 2025
Your left and right hands are clearly out of sync, and your consistent request for feedback from the time I checked out to several emails and phone calls is too much. Then I got a call for an appointment your consistent request for feedback from the time I checked out to several emails and phone calls is too much. Then I got a call for an appointment for another service the day after I had my car serviced. Nobody is on the same page. I also had an earlier appointment for my car to be picked up for service; they did not show up, and then I got a call that I had missed my appointment. Overall, I now know purchasing the service when buying a car is not worth it. More
by clubnev
Employees Worked With
Jan Ewing, Jimmy Musto, Bill Shull, John Chalupa, Charlie Cauffman, JT Thompson, David Bradley, Kevin Deshields, Paula Hill
October 13, 2025
Great service and enjoyable to deal with. Service takes a little time but I do feel confident in the quality of the repairs Service takes a little time but I do feel confident in the quality of the repairs More
by shorebilly68
Employees Worked With
Jimmy Musto, Bill Shull, John Chalupa, Charlie Cauffman, Loren Mayr
October 13, 2025
I bring my Chevy Suburban here through a maintenance package I purchased with the vehicle when I bought it from another Koons dealership in Tysons Corner. Although the first couple of service appointmen package I purchased with the vehicle when I bought it from another Koons dealership in Tysons Corner. Although the first couple of service appointments were a bit cumbersome in getting my information crossed over, the employees here always did everything they could in the most caring way to assist me. Rachel is always so pleasant to deal with, and makes sure my concerns are dealt with effectively and promptly. More
by Kelly Kiley
Employees Worked With
Rachel (not sure her last name)
