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Preston Toyota of Easton

Easton, MD

4.7
621 Reviews
At Preston Toyota of Easton, we bring Toyota excellence to Maryland’s Eastern Shore backed by the trusted Preston Automotive Group legacy. Rooted in six core values including Integrity, Teamwork, Attention to Detail, Personal Growth, Urgency, and Community, we deliver a customer-first experience from your first visit through every mile you drive. Enjoy our Preston For Life Promise with exclusive lifetime benefits, expert service, loyalty rewards, and support that extends long after your purchase.
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6730 Ocean Gateway

Easton, MD

21601

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Showing 621 reviews

September 18, 2026

We enjoy visiting the crew at Preston Toyota. Even when we go get service done. They always have time to chat with pass customers. Reason why we choose Preston Toyota for our vehicles. More

by jessieluvslilman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhyheem Faulk-Willia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2026

Everything was good except they overfill the crankcase 9 out of 10 times. Four cylinder Camry takes 4.5 quarts. Not 5. Been that way for years. More

by johnb27
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie in the service department
September 17, 2026

I was pleased with the level of service and communication as I waited. The wait time was minimal much to my surprise. In the past simple services had extremely long wait times. I am thrilled to see that's c More

by desanctis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Blades
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2026

A-1. Amber Chandler write me up. Went over what I expected. Had to leave car. Amber called when ready with one item she felt needed attention. She explain More

by hrkush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber.Chandler, Charlie Cauffman,.Cole Starkey
September 16, 2026

Pleasant staff and service dept. Like the text updates sent out. Thank you again Preston Toyota. More

by brownie0
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
David
Sep 16, 2026 -

Preston Toyota of Easton responded

It was such a pleasure for our service team to get your vehicle back to operating at peak performance. We are elated to see that you’re happy and hope you’ve found a local automotive home in us!

September 16, 2026

David was awesome. Kept me informed. His time and cost estimates were accurate. Explained all the checks. Walked me to car. More

by skipdirren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in setvice
Sep 16, 2026 -

Preston Toyota of Easton responded

Thank you so much for sharing your service experience! We are so glad you chose us as the location to serve your automotive needs. Please contact us if you have any further requests.

September 15, 2026

Everyone was very nice and wanted to help all the sales and managers were extremely helpful and really knowledgeable More

by awoess71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhyheem Faulk-Willia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2026 -

Preston Toyota of Easton responded

Your feedback means a lot to us! It was such a pleasure serving you!

September 15, 2026

The salesman who worked with did a fantastic, kind, and courteous job. He was very knowledgeable, and helpful finding the vehicle I was looking to purchase. Preston Toyota is a great dealership to work w More

by prbondy1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rhyheem Faulk-Willia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Michael, Director of Finance, actually angered me!!
Sep 16, 2026 -

Preston Toyota of Easton responded

We are so grateful that you left us such a generous review! Our team will always be there for you throughout the course of your ownership journey! Enjoy your new ride!

September 14, 2026

I recently used the service department to install step rails on my 2026 Tacoma hybrid. I was pleased with the quick and efficient service. More

by Hsu1965
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
William Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Preston Toyota of Easton responded

Thank you for leaving our service center a 5-star review! Your time is extremely valuable to us and we’re pleased to be able to make the most of it!

September 14, 2026

This dealership is Awesome. I’ve had serviced my vehicle with Koons now Preston Toyota Since 2012 More

by abranda.emory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Sep 15, 2026 -

Preston Toyota of Easton responded

Thank you for the great review! We’re thankful for the opportunity to work with you and keep your vehicle running smoothly.

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