Koons Falls Church Ford

his demeanor was professionally pleasant all the time. well i was just trying to decide whether to get a new car , but after my interaction with mr walker i think i will . he was very helpful and informati well i was just trying to decide whether to get a new car , but after my interaction with mr walker i think i will . he was very helpful and informative. More

My car experience My name is Adilet, my car was recently totaled so i was on the lookout for another vehicle. I spoke to Ayla and i ended up coming in. After a test dri My name is Adilet, my car was recently totaled so i was on the lookout for another vehicle. I spoke to Ayla and i ended up coming in. After a test drive and every question and concern i had was answered and satisfied i affordably purchased the vehicle i needed. Everything was done in around an hour as i had to leave for work but even with a time crunch everybody was still highly professional and made sure i had everything i needed. I will reccomebd to anybody i know to go see Ayla because i know she will be able to set somebody up in a car they want quickly, professionally, and affordably. More

New explorer Nhail Tut helped us find the car of our dreams. We just went to look at Koons since the online price was good... but then ended up with a different ca Nhail Tut helped us find the car of our dreams. We just went to look at Koons since the online price was good... but then ended up with a different car $15000 more- but fun driving for the next ten years! More

Great service, great deal! Thanks, Pedro for working with me and helping me find a Fusion that's in my budget! I had a great experience and would highly recommend Pedro Andrade. Thanks, Pedro for working with me and helping me find a Fusion that's in my budget! I had a great experience and would highly recommend Pedro Andrade. He's very knowledgeable and professional. I've referred a few of my friends and family members since then, and we love Koons!! More

What a Wonderful Car.. Buying a new car has always been a difficult decision to take. Buying a new car for the first time has never been easier with Mr. Nhial Tut. It was gr Buying a new car has always been a difficult decision to take. Buying a new car for the first time has never been easier with Mr. Nhial Tut. It was great to have someone like him at that place, knowing about new cars and, about explaining their new technologies and functionalities has never been easier without the help of Mr. Tut. I am grateful to have someone with his experiences, knowledge, and patience in our local Koons dealer and without his help, I wouldn't have decided to buy a car. For sure as a first time buyer, I was unable to make a decision on which brand new car would suite my needs, Mr. Tut was ready to help, he guided me through it, walked me through the tiniest details of that car, and helped me to finally deiced and drive away with the best car ever. I can tell you from a personal experience, go to Koons, meet with Nhial and leave the rest to him. Believe me. Thank you all at Koons Falls Church. Ahmed Osman More

Excellent salesperson Nhial Tut is a great guy. He took care of his customers very well. He will help you to find the car you want within your budget. Nhial Tut is a great guy. He took care of his customers very well. He will help you to find the car you want within your budget. More

Great service Nhial Tut was very patient, knowledgeable and helped me find the perfect Explorer! He has also been very responsive and pro-active in following up. Nhial Tut was very patient, knowledgeable and helped me find the perfect Explorer! He has also been very responsive and pro-active in following up. More

Extremely professional Koons is by far the best dealership I have ever been to. They do little things besides the actual vehicle maintenance - like timely service (when you Koons is by far the best dealership I have ever been to. They do little things besides the actual vehicle maintenance - like timely service (when you have an appointment) and complete documentation. I also really like their waiting room amenities. I could do without the follow up call for routine maintenance, but no big deal. More

Excellent, Courteous Service Shawn Murch is my regular service rep. He is always courteous and helpful. He explains what is needed and not needed and assures that they are doing w Shawn Murch is my regular service rep. He is always courteous and helpful. He explains what is needed and not needed and assures that they are doing what I expect. Koons Ford service department is excellent, prompt, professional and thorough. Makes me want to come to the dealer where they know my car and have my records online so I can get service anywhere in the country. Koons is the best. Phil More

Great experience Russell was very helpful throughout our purchasing process. He made the process enjoyable and worked to build a relationship of trust with us as we w Russell was very helpful throughout our purchasing process. He made the process enjoyable and worked to build a relationship of trust with us as we were buying a used vehicle and we are very cautious people. I would recommend working with Russell to any of my friends because he is knowledgeable and works well to the benefit of both the dealership and the customer. More