Koons Falls Church Ford

great leasing experience on short notice. most of the transaction was done via email or on the phone. this was my preference and was very efficient. the dealership went out of the way to obtain a my car transaction was done via email or on the phone. this was my preference and was very efficient. the dealership went out of the way to obtain a my car to my specifications from another, distant dealership. More

Joe Hopson is the absolute "BEST" Service Advisor I've ever had. I met Joe in 2007 when I bought my Ford Expedition. He wasn't my Advisor then, but when I heard he moved to that area, I begg Advisor I've ever had. I met Joe in 2007 when I bought my Ford Expedition. He wasn't my Advisor then, but when I heard he moved to that area, I begged to have him as my Advisor, because he always took care of me. Joe knows his vehicles... Joe takes pride in his customers and their vehicle. Joe will not steer you wrong. You will get the best advice for your vehicle. If Joe tells you he will take care of it, thats what he will do, "take care of it". I never have to worry. If you ever stop by Koons Ford of Falls Church, ask for Joe. Tell him Bea sent you :-) More

OMG Had a great sale experience (if you can call spending 23500 in a few hours great) :) Def recommend to everyone wanting to buy a new ford. Jeff, Simon went above and beyond to find me the car I spending 23500 in a few hours great) :) Def recommend to everyone wanting to buy a new ford. Jeff, Simon went above and beyond to find me the car I wanted and guess what I AM DRIVING IT WOW WOW Thanx everyone More

My experience at Koons Ford Falls Church was my best car purchasing experience i have ever had I remember back in 2000 living in LA buying my first car from a dealership and feeling like i was in some inte purchasing experience i have ever had I remember back in 2000 living in LA buying my first car from a dealership and feeling like i was in some interrogation room. From then on I vowed to always buy private, well Koons changed my mind forever. Randy and Chaoky in the used department took great care of me and I never felt pressured in any way. They are great guys and anyone looking for a great used car should call them at 703-241-7200 ext 1433 Loving this new Xterra!!! More

Great Experience! Randy was very knowledgeable. He was able to answer any and all questions I had. Ran into a small problem which he resolved immediately. Overall great experience. Would (and have alre able to answer any and all questions I had. Ran into a small problem which he resolved immediately. Overall great experience. Would (and have already) recommend Randy and Koons Falls Church Ford. More

JOSEPH GREENE WAS VERY KNOWLEDGEABLE OF THE TRANSIT CONNECT & IT'S ELECTRONICS. THIS PROVED TO BE EXTREMELY VALUEABLE WHEN HE DELIVERED THE VAN. HE WAS THOROUGH WITH THE DETAILS, AND FOLLOWED UP AFTER CONNECT & IT'S ELECTRONICS. THIS PROVED TO BE EXTREMELY VALUEABLE WHEN HE DELIVERED THE VAN. HE WAS THOROUGH WITH THE DETAILS, AND FOLLOWED UP AFTER THE SALE, AS WELL. I HAVE RECOMMENDED HIM TO SEVERAL ASSOCIATES. CFS - CLASSIC FOOD SERVICE More

We buy our cars at Koon's Ford and have all service done there because of Randy Gabler and the great, consistent service he gives us. The dealership is well-run and does a great job in both selling ang ser there because of Randy Gabler and the great, consistent service he gives us. The dealership is well-run and does a great job in both selling ang servicing cars. I would highly recommend it to anyone. More

Warrick was awesome. Not pushy, very friendly and helpful. The entire dealership bent over backwards to help us, before, during and after the sale. The best car shopping experience we have ever had. helpful. The entire dealership bent over backwards to help us, before, during and after the sale. The best car shopping experience we have ever had. We will.business business with Koons Falls.Church from now on and highly recommend them. More

I have been taking my 2006 Explorer to Koons Ford in Falls Church for service since I bought it there. I have been very happy with the results over the past five years, and have never had a serious iss Falls Church for service since I bought it there. I have been very happy with the results over the past five years, and have never had a serious issue. Randy Gaebler is the guy I do business with. He has always provided outstanding customer service, is attentive to detail and I trust him. He is the main reason I continue to take my car to Koons. -- Mike G. Arlington VA More

I have been dealing with Koons Ford for 21 years (bought 5 vehicles) and with Joe Hopson for 5 of those years. It is easy to make appointments, Joe, and those before him, are thorough, go over every detail 5 vehicles) and with Joe Hopson for 5 of those years. It is easy to make appointments, Joe, and those before him, are thorough, go over every detail of what you want done and what else may need to be done before you leave. They have complete computer records. During the course of servicing the vehicle they keep you up to date with emails/phone calls to and to seek additional approvals as necessary. Koons and Joe have proven to be effective advocates for me in dealing with Ford Motor Company and two tire companies on warranty adjustments as well. I have never had an unsatisfactory service experience. Koons prices are competitive, and they have sale coupons as well. It is a first class operation and Joe Hopson does a super job. More