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Koons Falls Church Ford

Falls Church, VA

3.8
581 Reviews

1051 East Broad Street

Falls Church, VA

22044

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Showing 581 reviews

May 11, 2011

Went in to the showroom and was greeted immediately. Asked to see a specific model and Manasses Davis was happy to drive us to the part of the lot that it was located (it was an extremely hot day). Deci More

by judithloving
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manasses Davis
May 11, 2011

This dealership works hard to make a deal work even when other dealerships can't or won't. I was shown and allowed to test drive any vehicle they had in stock. Kader was very helpful in suggesting a car wh More

by Loweryg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kader farradi, Tray, Kader Ferradi
May 11, 2011

great leasing experience on short notice. most of the transaction was done via email or on the phone. this was my preference and was very efficient. the dealership went out of the way to obtain a my car More

by bfmooney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeff ottenberg, Jeff Ottenberg
April 22, 2011

Joe Hopson is the absolute "BEST" Service Advisor I've ever had. I met Joe in 2007 when I bought my Ford Expedition. He wasn't my Advisor then, but when I heard he moved to that area, I begg More

by bearouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hopson
April 07, 2011

My experience at Koons Ford Falls Church was my best car purchasing experience i have ever had I remember back in 2000 living in LA buying my first car from a dealership and feeling like i was in some inte More

by wiredup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3, Randy Craig
April 07, 2011

OMG Had a great sale experience (if you can call spending 23500 in a few hours great) :) Def recommend to everyone wanting to buy a new ford. Jeff, Simon went above and beyond to find me the car I More

by jimmy0690
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, Simon, Jason, Jeff Ottenberg
April 04, 2011

Great Experience! Randy was very knowledgeable. He was able to answer any and all questions I had. Ran into a small problem which he resolved immediately. Overall great experience. Would (and have alre More

by no1dan2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Craig, Randy Craig
April 03, 2011

JOSEPH GREENE WAS VERY KNOWLEDGEABLE OF THE TRANSIT CONNECT & IT'S ELECTRONICS. THIS PROVED TO BE EXTREMELY VALUEABLE WHEN HE DELIVERED THE VAN. HE WAS THOROUGH WITH THE DETAILS, AND FOLLOWED UP AFTER More

by NICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOSEPH GREENE
March 30, 2011

We buy our cars at Koon's Ford and have all service done there because of Randy Gabler and the great, consistent service he gives us. The dealership is well-run and does a great job in both selling ang ser More

by clrkad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Gabler, Randy Gabler
March 29, 2011

Warrick was awesome. Not pushy, very friendly and helpful. The entire dealership bent over backwards to help us, before, during and after the sale. The best car shopping experience we have ever had. More

by scottrobts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warrick Roundtree