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Koons Falls Church Ford

Falls Church, VA

3.8
582 Reviews

1051 East Broad Street

Falls Church, VA

22044

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Showing 582 reviews

March 29, 2011

Warrick was awesome. Not pushy, very friendly and helpful. The entire dealership bent over backwards to help us, before, during and after the sale. The best car shopping experience we have ever had. More

by scottrobts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warrick Roundtree
March 29, 2011

I have been taking my 2006 Explorer to Koons Ford in Falls Church for service since I bought it there. I have been very happy with the results over the past five years, and have never had a serious iss More

by michaelgoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Gaebler, Randy Gabler
March 28, 2011

I have been dealing with Koons Ford for 21 years (bought 5 vehicles) and with Joe Hopson for 5 of those years. It is easy to make appointments, Joe, and those before him, are thorough, go over every detail More

by gernhoft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hopson
March 24, 2011

Joe Green was great. He listened to my needs, found the perfect car, gave me the price I wanted, and helped find financing that was even better than my bank's. Joe even washed the car and filled it with g More

by armydray13
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Green
March 24, 2011

My experience was awesome. Other dealerships were terrible. I was looking for a specific vehicle and they had one. Upon arrival I was immediately taken for a test drive. When we came back my credit w More

by Chazwick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warrick Roundtree
March 25, 2010

I bought a 2005 lincoln navigator about 6 weeks ago. I returned it 6 days later because I found out the engine was no good. They sold me a peice of crap. PLEASE PLEASE don't buy a car from them. I am begg More

by bachelor26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
roland
January 11, 2010

Very DISHONEST people. Not just one person, but every body ! All work hand in glove. I saw a used car on craigslist posted by them. I called and negotiated about the price. It was a 2009 Camry with 20K More

by magicbells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Some muslim guy..
August 12, 2009

Very Dishonest!!! You think that you are getting a good deal, but then they keep adding on fees. Bought a 2 yr old car, had for 3 days and spent over $700 thusfar. Wouldn't pass MD inspection, and we keep More

by cesca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason, Peter
June 25, 2009

DISHONEST!! They try and manipulate you, they do not commit to their promises, and they try and sneak in extra fees that were not originally agreed upon. The used car department is worst. Watch out for More

by millzy5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
5
April 06, 2009

So I went to Koons Ford Falls Church looking to buy a used car. I checked out a 2008 Hyundai Sonata. I test-drived it and I thought I liked it so me and the salesman went inside to talk about the price. More

by ejamesindc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't recall
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