Koons Ford of Annapolis - Service Center

Earl Mosby did an outstanding job of keeping me informed of the status of my vehicle. Not only was the original problem resolved another unexpected issue developed that Earl promptly took care of. Great ser of the status of my vehicle. Not only was the original problem resolved another unexpected issue developed that Earl promptly took care of. Great service and much appreciated. The pickup and delivery was timely and the loaner vehicle was very nice. More

They were at picking up my car at my home and very friendly and efficient friendly and efficient More

Keep up the good work. Everything appeared to be done correctly and drop off and pick-up went smoothly. Everything appeared to be done correctly and drop off and pick-up went smoothly. More

The care was nive anf cordial. They made the whole process quick and easy. Yhanks. They made the whole process quick and easy. Yhanks. More

Service was taken care of. Setting up appointment was easy and they did what they said they would do. Setting up appointment was easy and they did what they said they would do. More

I am happy to have new tires--I feel safer. Thanks for taking care of the recall notices. Thanks for taking care of the recall notices. More

Mike Treas ALWAYS comes thru with great service. He cares about the customer and does everything he can to make sure my needs are met. He cares about the customer and does everything he can to make sure my needs are met. More

Been taking my truck there for 10+ years. Work is always done right and timely. Work is always done right and timely. More

Always great service! The service dept is the reason I continue to buy my cars from Koons ford Annapolis The service dept is the reason I continue to buy my cars from Koons ford Annapolis More

I have been to your place for all my oil changes and it seems like I have constant problems when I go over there just to get an oil change and have my tires rotated. If there was another Ford dealer close seems like I have constant problems when I go over there just to get an oil change and have my tires rotated. If there was another Ford dealer close to my house, I think I would have to choose somebody else. More