Earl Mosby

Their service department was very efficient. Communication with customers could be improved. Still waiting for a part since Sept. 8th. Communication with customers could be improved. Still waiting for a part since Sept. 8th. More

by stephsmith6958@gmail.com Verified Customer Verified Customer

Print

I've been loyal customer of Koons Ford of Annapolis for over 30 years. They always do the job right and have proven themselves to be reliable experts. over 30 years. They always do the job right and have proven themselves to be reliable experts. More

by TIMFIN52 Verified Customer Verified Customer

Print

Service was not completed and now my service rep will not return my call. I have left 4 messages that have not been returned. return my call. I have left 4 messages that have not been returned. More

by JDCHAYER Verified Customer Verified Customer

Print

Easy drop off the night before service. Was notified when car was ready. Car was retuned to my driveway in plenty of time for me to run errands. I'm not sure Mike Treas was my service Was notified when car was ready. Car was retuned to my driveway in plenty of time for me to run errands. I'm not sure Mike Treas was my service rep More

by BBOOTH1951 Verified Customer Verified Customer

Print

We purchased our 2013 Ford Flex from Koons Ford in 2014. We take it back periodically for service. As usual, they did an excellent job. Our car runs well. The service folks were friendly and cordial. We take it back periodically for service. As usual, they did an excellent job. Our car runs well. The service folks were friendly and cordial. More

by RONEYCC Verified Customer Verified Customer

Print

Overall very good service , I would recommend this dealership to my friends and relatives for service. dealership to my friends and relatives for service. More

by CFRINK1 Verified Customer Verified Customer

Print

I’d like to thank Koons Ford and Nathan Gray for help and support in the purchase of my F150. support in the purchase of my F150. More

by ipbcpastor Verified Customer Verified Customer

Print

Great customer service and support for my truck. Highly recommend them if you ever need service Highly recommend them if you ever need service More

by CLIPPITYDOODOG Verified Customer Verified Customer

Print

All the guys in sales and service take care of all of my wife and I needs. They're great folks that always greet us with a smile remember our name and I highly recommend them to anybody near or far. Thanks wife and I needs. They're great folks that always greet us with a smile remember our name and I highly recommend them to anybody near or far. Thanks guys, look forward to seeing you next visit. More

by Daveo Verified Customer Verified Customer

Print

Excellent service as always. All repairs were clearly described to me along with the cost. Time to complete service was a few hours while I waited in the waiting room. All repairs were clearly described to me along with the cost. Time to complete service was a few hours while I waited in the waiting room. More

by derrickhead Verified Customer Verified Customer

Print