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Koons Ford of Annapolis - Service Center

Annapolis, MD

4.4
1,057 Reviews

1,057 Reviews of Koons Ford of Annapolis - Service Center

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October 21, 2023

Do I need to say more? Do I need to say more? Do I need to say more? Do I need to say more? More

by DRAPSINCERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

Easy to schedule and all of my questions were answered reasonable wait time for work to be completed More

by DKH21122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Hall
October 20, 2023

Excellent service department. Did exactly what was scheduled and very quickly. Great experience and costumer service. More

by LARRYB2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael White
October 20, 2023

I always have a great experience at the Service Department. All employees are professional. Mike consistently goes above and beyond to explains what is needed and ensure it is done timely. More

by DC98PAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

They picked up my vehicle as promised and on time returned it completely serviced. They did a great job. More

by MICHELEGARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Excellent service and timing. Always good communication with staff. Questions answered & service explained. Will return More

by DOUGKARENJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

Write at least fifteen actual words to describe your service experience during this visit tiday More

by GLENNMARTHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2023

I've not encountered one person who wasn't professional and went BEYOND expectations. It's hard to get this level of service for a car as old as mine: 2004, yet I was treated as if I were driving a 2024 to More

by Nomadic1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Schneider, Mike Kegley, Steven Taylor-Watts, Bruce Pringle, Zachary Hall
October 15, 2023

I was very pleased with the service and attitude of all the staff, thank you. More

by TOMGREEN423
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Schneider, Mike Kegley, Steven Taylor-Watts, Bruce Pringle, Zachary Hall
October 14, 2023

Koons Ford was extremely easy to schedule with and receive maintenance. The service advisor was very professional and attentive to the required service. More

by andrewtduane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrick Tolliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Taylor-Watts
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