Koons Ford of Annapolis - Service Center

Very courteous And knowledgeable. Our coverage is done but may go back time to time. Our coverage is done but may go back time to time. More

Would be better with the ability to pick up and drop off vehicle at my home or work vehicle at my home or work More

KOONS FORD OF ANNAPOLIS IS THE BEST FORD DEALER AROUND! THEY ARE SO FRIENDLY AND ALWAYS TAKE CARE OF ME! THEY ARE SO FRIENDLY AND ALWAYS TAKE CARE OF ME! More

professional and knowledgeable I would highly recommend Koons Ford Service to friends and associates when appropiate Koons Ford Service to friends and associates when appropiate More

It was so nice to have them come pick up my car, have it serviced, and bring it back. Such a time saver. And I love the car being washed, too. serviced, and bring it back. Such a time saver. And I love the car being washed, too. More

SUCH A GREAT EXPERIENCE! WILL RECOMMEND TO ANYONE LOOKING FOR A FORD. THE SERVICE DEPARTMENT IT TOP NOTCH!! WILL RECOMMEND TO ANYONE LOOKING FOR A FORD. THE SERVICE DEPARTMENT IT TOP NOTCH!! More

Overall good service though Vehicle not ready when quoted and difficult time getting call Back and difficult time getting call Back More

My order for the part needed to address the recall on my Lincoln MKC was cancelled.. Horrible! Lincoln MKC was cancelled.. Horrible! More

Everything was done on time and according to plan. No complaints on this service experience. No complaints on this service experience. More

I have had the worst luck with Ford Dealers Service everywhere in Maryland. I have had servicing done to my vehicle twice now at Koons Ford in Annapolis and each time I have been shocked about how grea everywhere in Maryland. I have had servicing done to my vehicle twice now at Koons Ford in Annapolis and each time I have been shocked about how great the service has been. Steve the service manager explained everything to me and made me feel comfortable for the service they provided. Thanks Koons Ford!!! More