Koons Ford of Annapolis - Service Center

Service advisor great. Tire rim not sealed as asked slow leak Still leaks, someone else Tire rim not sealed as asked slow leak Still leaks, someone else More

I loved my service advisor concern and knowledge towards getting the work done to my car. It felt good knowing my advisor and tech cared. I thank you Lincoln for hiring them. getting the work done to my car. It felt good knowing my advisor and tech cared. I thank you Lincoln for hiring them. More

The service dept was excellent and was on time with my repairs My service man was just great repairs My service man was just great More

I had no problem with Koons Ford, but my rating of Ford Motor Co is very poor Motor Co is very poor More

we have a fleet of 28 ford vehicles, primarily because the service dept. doe such a good job, with quality, price and mostly cycle time . we need aour vehicle on the road and be reliable the service dept. doe such a good job, with quality, price and mostly cycle time . we need aour vehicle on the road and be reliable More

Great customer service mike treas doess great Jobwith his clients Koons ford needs to keep there clients Koons ford needs to keep there More

Not always the most timely but always friendly and helpful. I would recomend to my friends helpful. I would recomend to my friends More

They got me in when it was an emergency. I appreciate their willingness to help I appreciate their willingness to help More

Great customer service! Always get a fair deal when working with Koons Annapolis I strongly recommend this Dealership Always get a fair deal when working with Koons Annapolis I strongly recommend this Dealership More

Service is generally great but initially missed the screw in the tire I showed the service rep. Serviced vehicle was returned to me ready to go but I checked the tire and saw the screw was still in it. To th in the tire I showed the service rep. Serviced vehicle was returned to me ready to go but I checked the tire and saw the screw was still in it. To their credit they found a nail in the same tire and thought they were done. I showed them the screw in the tire again and it was quickly taken care of. More