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Koons Ford of Annapolis - Service Center

Annapolis, MD

4.4
1,091 Reviews

1,091 Reviews of Koons Ford of Annapolis - Service Center

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December 07, 2022

Excellent customer service! Love my service manager Mike Treas. He’s always so helpful and has great communication. More

by KELLEY71162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2022

The schedule and correction of 3 recalls went completely smoothly from drop off to pickup. More

by mcgarvey1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Veruhis (5 Stars)
December 07, 2022

I've been to several dealerships in my lifetime, Mike T is the best Service Mgr, I've experienced in all of the dealer's that I've been too. Keep up the good work Mike, see ya next-time. More

by DREW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

They don't over promise. The car is clean when you pick it up. No sign of grease. More

by JONATHANILANGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

Another wonderful experience at Koons Ford. Everyone is friendly and eager to help. Mike Treas gets me taken care of right away with a good price! More

by aarudi829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

My dealership and Mike Teas has alway help me and car to stay safe in order to travel More

by BLUEMOUSE1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

Appreciated all the help from Pauline and Earl for all there help in speeding up parts necessary for my car. More

by PARTELLOANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

Drop off was quick and easy, picking up was fast. A loaner vehicle was available More

by katlin.kalp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

I agree with reviews from previous clients, Great service, great staff, speedy service, didn't have to make an appointment and very pleased with my advisor I forgot his name. that's why I keep coming More

by YSMITH7172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Wilson
December 06, 2022

I had a problem from the very beginning. As soon as leaving the dealership after purchasing my vehicle its been nothing short of a hassle. My car is not even 2 years old yet and it had to g More

by sliprock4139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Perry, Andrew Schneider, Mike Kegley
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