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Koons Kia of Owings Mills

Owings Mills, MD

3.5
189 Reviews

9610 Reisterstown Rd

Owings Mills, MD

21117

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Showing 189 reviews

December 28, 2016

Amazing experience This was my first time going to the dealer and I've became a customer for life Gary and angel were so helpful they worked with me and they were honest More

by Bear1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel a cooper , Gary Tolentino
Dec 28, 2016 -

Koons Kia of Owings Mills responded

Thank you for the five star review! We look forward to seeing you again!

December 15, 2016

Honest & up-front sell person, got all available incentives Gary Tolentino is the sell person. I also used Costco car buying program. It took about hour and a half to finish the transaction which I consider f More

by skardmai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel A. Cooper, Finance Director, Gary Tolentino
Dec 19, 2016 -

Koons Kia of Owings Mills responded

Thank you for the review!

December 05, 2016

AWESOME Experience I bought my 2nd Kia Soul from Koons on 10/11/2016. My 2013 Kia Soul was totaled on 10/4/16 and I was not sure how I would ever be able to get into an More

by LisaL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel - Finance, Kevin Roy
Dec 19, 2016 -

Koons Kia of Owings Mills responded

Thank you for the review!

December 04, 2016

Great Team, Excellent Service! Kevin and Luda are AMAZING!.. From start to finish it was such a great experience!.. I was a little hesitant about purchasing a car, but Kevin and Lu More

by sreid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luda (Finance Manager), Kevin Roy
Dec 05, 2016 -

Koons Kia of Owings Mills responded

Thank you so much for the Excellent review; it was our pleasure to help you with your purchase. Kevin and Luda are both great assets to our team, glad they were able to assist and make it an enjoyable process. Brian Marshall- General Manager

November 28, 2016

Well worth the trip ! An unexpected day off seemed like a great time to service my Kia Forte5 SX . Even though Richard explained they were short handed an appointment was m More

by Tim Silvius Sr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Sinclair, Gary Tolentino
Nov 28, 2016 -

Koons Kia of Owings Mills responded

Thank you for your review and your continued business, we know you have many choices along your 35 mile journey to us, thanks for choosing Koons! Brian Marshall- General Manager

November 07, 2016

Excellent Service; nice people! I have been a customer of Koons Ford for many years and have been satisfied with the service I have received and always felt comfortable dealing with More

by Flo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Sinclair, Service Advisor
Nov 22, 2016 -

Koons Kia of Owings Mills responded

Thanks for the review!

October 27, 2016

Best Experience Ever I visited several dealership before purchasing my new 2017 Kia Sorento and only when I Visited Koons did I meet a Sales Specialist that Knew more abou More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Tolentino
October 17, 2016

Excellent Service Just wanted to send a big THANK YOU to my salesman JD(salesman) Angel (finance manager) and all the staff! The whole process from the test drive to th More

by Bryant5569
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Douglas, Angel Cooper
Oct 21, 2016 -

Koons Kia of Owings Mills responded

Thanks so much for the review!

September 24, 2016

Buying Pre-owned Wonderful employees, clean dealership and restrooms! Very easy to work with. Met the GM which is unusual but great guy. Kevin Roy was awesome and Ange More

by Staceymc812
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Roy
Oct 11, 2016 -

Koons Kia of Owings Mills responded

Thanks for the review!

September 07, 2016

Worst Customer Service Experience Trevor was rude and hung up on me today, while I was talking to him about my disappointment about how he could not honor a price he gave me the previo More

by Car Guy #1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trevor Jones
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