Koons Kia of Owings Mills

Excellent Customer Service Just bought a CPO Kia Sorento and the customer service we received was outstanding. Rich Shinnick and Trevor Jones were amazing to work with, they kep Just bought a CPO Kia Sorento and the customer service we received was outstanding. Rich Shinnick and Trevor Jones were amazing to work with, they kept in touch with us through the entire buying process and the finance manager Angel Cooper was a pleasure to work with as well. I will definitely come back. Melanie and Chad Blake More

Phenomenal experience! Excellent customer service, excellent work by the technicians and service team!!! I will definitely continue taking my service business to Koons! T Excellent customer service, excellent work by the technicians and service team!!! I will definitely continue taking my service business to Koons! Thwe Kia and Volvo Service department is amazing! More

Purchased a new Kia Forte 2016 I had a great experience at the dealership. The inventory is quite large, so you have plenty of variety. They have a nice customer lounge at the back I had a great experience at the dealership. The inventory is quite large, so you have plenty of variety. They have a nice customer lounge at the back where you can get coffee and snacks for free. My salesman and the manager provided excellent customer service. They helped me make a great decision and I love my new car! More

Great Experience and a pleasure to do business with. Had a great experience .. We bought a Special edition Soul from Gary Tolentino. Everyone was great and the process was easy. Thank you Gary and Scott. Had a great experience .. We bought a Special edition Soul from Gary Tolentino. Everyone was great and the process was easy. Thank you Gary and Scott. More

Good service friendly dealership I went in for a oil change my experience was awesome not a long wait at all and the did a great job on the car wash also very friendly I would definit I went in for a oil change my experience was awesome not a long wait at all and the did a great job on the car wash also very friendly I would definitely recommend this kia dealership More

Great service. Rich Sinclair was extremely helpful in explaining my service options. The work was done within the time frame promised and my car was even washed and Rich Sinclair was extremely helpful in explaining my service options. The work was done within the time frame promised and my car was even washed and vacuumed! More

Gary is THE BEST!! This was, absolutely, THE BEST experience i have ever had buying a car. Gary Tolentino is amazing! Extremely knowledgeable about the vehicle, very per This was, absolutely, THE BEST experience i have ever had buying a car. Gary Tolentino is amazing! Extremely knowledgeable about the vehicle, very personable. It felt like i had known him for years and it was the first time i had ever met him. Thank you to the everyone there. Everyone was very welcoming and friendly. So glad i chose this dealership to visit and purchase a vehicle from. More

Satisfied Six Year Customer Besides the excellent service, Im treated like a customer that comes in everyday...Meaning they know my name along with knowing my car. The service ma Besides the excellent service, Im treated like a customer that comes in everyday...Meaning they know my name along with knowing my car. The service manager Lee always makes time to say hi not only to me but all the customers. For six years they have keep my Soul in great running condition that I was able to pass it onto my son and I just bought my new Optima from Koons and that too will be serviced by Koons. Thank you to Lee Ferguson and his team especially to Rich Sinclair and also Rachel Thank you again, Tony from Chesapeake More

I LOVE KOONS Larry is my advisor and he is always honest with me. The work is completely correctly the first time and he makes sure I get alternate transportation Larry is my advisor and he is always honest with me. The work is completely correctly the first time and he makes sure I get alternate transportation More

Excellent Service, Excellent Team! Koons Kia always provides superior service. The team is thorough, thoughtful, and knowledgeable. I cannot imaging going any where else for service. Koons Kia always provides superior service. The team is thorough, thoughtful, and knowledgeable. I cannot imaging going any where else for service. They are a top notch dealership! More