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Koons Kia of Woodbridge
Woodbridge, VA
743 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Sales Hours
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 743 reviews
April 14, 2025
Sopele Togba took care of us with a non-aggressive sales approach. He got is in the right car, helped us work with finance and got us the deal to drive home that day. Our whole experience was about 2 hours approach. He got is in the right car, helped us work with finance and got us the deal to drive home that day. Our whole experience was about 2 hours from initial conversation, to inventory browsing, to test drive and Sopele putting on the plates. Its a good dealership. Nothing hidden. They will work with you to make it happen. More
by patrickburke150
Verified CustomerEmployees Worked With
Sopele Togba
April 14, 2025
Very helpful, good service and great customer support too They helping me with check my car because have a noise problem and during my service they fixed , they save my time too that's it's very important fo They helping me with check my car because have a noise problem and during my service they fixed , they save my time too that's it's very important for me More
by kriveralazo1283
April 14, 2025
Everything went well. Was not notified about completion. Customer service was very good. Job well done. Was not notified about completion. Customer service was very good. Job well done. More
by ernestkanaki
Employees Worked With
April 13, 2025
Smooth process The whole experience was straight forward. Finance department, Internet sales manager and Roman were very transparent from start to finish. Finance department, Internet sales manager and Roman were very transparent from start to finish. More
by venugopaldc
Employees Worked With
Roman
April 13, 2025
Jordan was fantastic! He clearly discussed with me throughout the whole week the vehicle and on Saturday my wife and I came in and got our beautiful 2025 KIA Sportage. Wil He clearly discussed with me throughout the whole week the vehicle and on Saturday my wife and I came in and got our beautiful 2025 KIA Sportage. Will absolutely recommend Koons Kia to anyone as this was one of the most streamlined car buying processes I have ever experienced More
by bcooldt12345
Employees Worked With
April 12, 2025
Darwin was absolutely amazing! Quick, efficient, and super friendly! The quickest purchase experience ever! Everything was taken care of and any issues resolved quickly. Quick, efficient, and super friendly! The quickest purchase experience ever! Everything was taken care of and any issues resolved quickly. More
by melissa.arvelo
Employees Worked With
April 12, 2025
My service needs were taken care of and all went well. I had my vehicle back in a respectable time and was provided a courtesy Uber back to the service center. Great job and thanks again. I had my vehicle back in a respectable time and was provided a courtesy Uber back to the service center. Great job and thanks again. More
by on.th3go.25
Employees Worked With
Elvis, Cristian
April 11, 2025
I have purchased two vehicles from this dealership. I am disappointed with the way the situation was handled by the Service Manager. I brought in my 2023 Kia with no cracked windshield and left the dea I am disappointed with the way the situation was handled by the Service Manager. I brought in my 2023 Kia with no cracked windshield and left the dealership with a huge crack. The only explanation I was given is that it was somehow my fault because there was apparently a small chip in the windshield that caused the crack when your mechanic scraped off the sticker to put the new safety sticker on the vehicle. I have never seen anything like that in all my years of owning a vehicle, especially from a dealership I have bought two vehicles from and was considering buying a third vehicle. Once, a BMW dealership in Tucson chipped my windshield years ago and they fixed the problem immediately and replaced the entire windshield. Additionally, the service manager stated that he was the authority, and nobody was above him. Having spent 21 years in the military, I know we all have bosses, and if his name is not Koons, then he is not the ultimate boss. In my experience, when someone goes on that type of defensive attack, they are most likely at fault. Finally, the main reason we went to the dealership was to fix an OBD Error Code (Engine Light) for Evap Emission Ctrl. System Small Leak detected, and that was not resolved. This is the second time we've been to your dealership (third time total) regarding this issue, and your team has done nothing to resolve it. You probably understand where I am going with this and my frustration with this dealership’s service department. Do not get your car serviced through Koons Kia you may get blamed for a crack windshield. More
by shahins13
Employees Worked With
Service Manager
