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Koons Kia of Woodbridge

Woodbridge, VA

4.3
743 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Sales Hours
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14208 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 743 reviews

April 10, 2025

Extra key was mentioned during the discussion but it was not added to the contract so when I asked for it, they did not honor it. I received Carfax but it seems like there are some damages to the car tha More

by eunk21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
don't remember who I worked with
Apr 10, 2025 -

Koons Kia of Woodbridge responded

It's concerning to hear about the issues with the extra key and potential undisclosed damages. We strive for transparency in our dealings, so this feedback is important to us. Please reach out directly so we can address these concerns and work towards a resolution. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

April 10, 2025

Jordan made the buying experience very fast and easy. I got a great deal on my Kia Telluride More

by Soccerscotty10
Recommend Dealer
Yes
Employees Worked With
Jordan
Apr 10, 2025 -

Koons Kia of Woodbridge responded

Congratulations on your new Telluride! We're thrilled you enjoyed working with Jordan and got a great deal at Koons Kia of Woodbridge.

April 10, 2025

They said they rotated my vehicle tires but I know they didn’t and this is the second time this has happened. More

by Ali Baksh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rosales Rodrigu
Apr 11, 2025 -

Koons Kia of Woodbridge responded

Ali, I'm sorry for the oversight that occurred here. We strive for transparency and accuracy in our services, so it's concerning to learn this has happened twice. Please reach out directly so we can ensure your tires are rotated during your next visit. Thank you, Brian Groleau - Service Director - 703-494-3333

April 10, 2025

He was very friendly and helpful Very fine man who can listen to your concerns More

by Alhaji.sesay
Recommend Dealer
Yes
Employees Worked With
Elvis
Apr 11, 2025 -

Koons Kia of Woodbridge responded

Alhaji, thank you for sharing your positive feedback with the Koons Kia of Woodbridge team. See you down the road!

April 10, 2025

David, Darwin and Mariana were an amazing team to work with. They took the time to make sure I found the vehicle I truly wanted and walked me thru the whole process with ease. This was the best and fastes More

by jerivera1721
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darwin Orellano Rodurguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mateer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariana
Apr 11, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience with us! We're delighted to hear that David, Darwin, and Mariana made your vehicle purchase at Koons Kia of Woodbridge smooth and enjoyable. Enjoy the ride!

April 10, 2025

This is the 3rd car I have bought from Koons Kia. The employees are super friendly and very knowledgeable which is why I always go back to them! I am very happy with the entire Koons Kia team and wou More

by olandertl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donovan BADAMIRZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Itzel Sifuentes
Apr 11, 2025 -

Koons Kia of Woodbridge responded

Thank you for your continued trust in Koons Kia of Woodbridge! We're delighted to hear that our friendly and knowledgeable team has made each purchase a positive experience. We appreciate the recommendation and look forward to serving you again in the future!

April 09, 2025

Wayne is wonderful! Give him a raise! He was very detail oriented and attentive to our needs. More

by virginia_nguyen2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Pereyra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Koons Kia of Woodbridge responded

Virginia, thank you for leaving Koons Kia of Woodbridge your positive feedback about Wayne!

April 09, 2025

Walked in and was welcomed immediately by Darwin. I’m a first time buyer so I was nervous about everything. He made me feel comfortable and answered all my questions. He gave me all the options I cou More

by chloebercasio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darwin Orellano Rodurguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Darwin provided such exceptional service and helped make your first car-buying experience at Koons Kia of Woodbridge a success! It's great to know he made you feel comfortable and guided you through the process. Enjoy your new car, and thank you for choosing us!

April 09, 2025

It was fine. ..all the work was completed ..even did a recall I wasn't aware of More

by german88
Recommend Dealer
Yes
Employees Worked With
Christian
Apr 09, 2025 -

german88 responded

Yes it was good

Apr 09, 2025 -

german88 responded

Thecworkmwas fine

Apr 09, 2025 -

german88 responded

Hi

Apr 09, 2025 -

german88 responded

Hi

Apr 10, 2025 -

german88 responded

Hi

Apr 10, 2025 -

Koons Kia of Woodbridge responded

Thanks for the 5-star review of Koons Kia of Woodbridge!

Apr 10, 2025 -

german88 responded

Work was fine

Apr 10, 2025 -

german88 responded

Work was fine

April 08, 2025

-Sales person Brenna did a great job; Professional caring knowledgeable communicates very well. -Extremely happy with the vehicle at this point. — Had an issue with the financing: topline price was wrong: More

by dengreav
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Brenna made the sale. Only other person, was Ramon.
Apr 08, 2025 -

Koons Kia of Woodbridge responded

I'm sorry to hear about the issues with your financing. It's important that we address this promptly and ensure everything is resolved to your satisfaction. Please reach out at your earliest convenience so we can assist you further. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

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