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Koons Kia of Woodbridge

Woodbridge, VA

Overview
Employees
Reviews
Vehicles
4.3
752 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Sales Hours
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14208 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 752 reviews

June 05, 2025

The service reps care about the customer and work hard to keep them informed in a timely manner. My rep visually showed me an issue with my vehicle, and the tech took care to fix it right the first time. M More

by MJLOGAR90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
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Jun 05, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge exceeded your expectations and kept you well-informed throughout the process. It's great to know that both the service rep and tech provided such attentive care for your vehicle. Thank you for sharing this positive experience!

June 04, 2025

Going the extra mile , like offering a loaner vehicle. Building trust with customers is essential for repeat business More

by Sdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annalisa
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Jun 04, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge made a positive impression by going the extra mile. Building trust is indeed key, and we're thrilled you felt well taken care of!

June 03, 2025

The dealer ship is clean and people are very nice, professional and helpful staff. They take the time to hear what you are saying. More

by Way bashful
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darwin Orellano Rodurguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Winchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
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Jun 03, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Koons Kia of Woodbridge provided a clean and welcoming environment. We appreciate your feedback and look forward to assisting you in the future!

June 03, 2025

The service managers have been very friendly and helpful. They do a good job of addressing my questions and concerns. More

by Ravojtik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown - my service manager
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Jun 04, 2025 -

Koons Kia of Woodbridge responded

We're happy to hear that our service managers at Koons Kia of Woodbridge have been friendly and helpful in addressing your questions and concerns. Thank you for sharing this positive feedback!

June 02, 2025

This dealership always does an outstanding job. The valet service is prompt and courteous and always gets my car back in a timely fashion. More

by raqueljulien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan BADAMIRZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Koons Kia of Woodbridge responded

Raquel, we're delighted to hear that our valet service at Koons Kia of Woodbridge has consistently met your expectations. Thank you for the kind words and support!

June 02, 2025

Easy appointment process and availability, great customer service, and all details were communicated to me before authorizing service. Koons Kia of Woodbridge is our preferred Kia dealer. More

by Kellerfurlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jun 03, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Koons Kia of Woodbridge is your preferred dealer! It's great to know our team provided excellent service and clear communication. Thank you for choosing us, and we look forward to serving you again!

June 01, 2025

Excellent customer services, quick in problem solving, Darwin and Faith are very friendly and professional with thei service. More

by sonthienlam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darwin Orellano Rodurguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Koons Kia of Woodbridge responded

Thank you for the fantastic feedback! We're delighted to hear that Darwin and Faith provided excellent service at Koons Kia of Woodbridge. We appreciate your support and look forward to serving you in the future!

May 31, 2025

I received an upfront assessment and estimate. My service person was well spoken and courteous and explained everything to me. More

by n.m.flowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name.
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Jun 02, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that you had a positive experience with our team at Koons Kia of Woodbridge. It's great to know the service was clear and courteous. Thank you for your feedback!

May 30, 2025

It is good, but in my case I am not 100% satisfied with my vehicle, DCT and rear back noise still. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darwin Orellano Rodurguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Koons Kia of Woodbridge responded

Luis, thank you for sharing your feedback with the Koons Kia of Woodbridge team. Please reach out so we can address any ongoing issues you may have.

May 27, 2025

The whole experience was bad. Lack of communication, deceptive financing practices, and poor customer service More

by CB
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Valdez and Alex
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May 28, 2025 -

Koons Kia of Woodbridge responded

I'm sorry to hear about your experience. We strive for clear communication and transparency, so it's concerning to read this feedback. Please reach out if you'd like us to address any specific issues or discuss further. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

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