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Koons Kia of Woodbridge

Woodbridge, VA

4.3
755 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Sales Hours
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14208 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 755 reviews

April 02, 2025

I brought my vehicle in for routine maintenance and had no complaints. Representative was friendly, appointment time was kept, and I didn't wait too long. I'm sorry I don't remember the gentleman's name bu More

by babler31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Apr 03, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience with us at Koons Kia of Woodbridge! We're glad to hear that our team member provided friendly and efficient service during your visit. We appreciate the feedback and look forward to assisting you again in the future!

April 02, 2025

My service advisor went above and beyond to resolve my issues and ensure the repairs were completed timely and without the need for a second appointment. More

by sqk300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Apr 03, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that your service advisor at Koons Kia of Woodbridge exceeded expectations and resolved everything efficiently. Thank you for sharing this positive experience with us!

April 02, 2025

Everyone was easy and great to work with. They made buying a car a pleasure! More

by rcharrison033
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donovan BADAMIRZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tearolon Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Itzel Sifuentes, Ramon Nawabi
Apr 03, 2025 -

Koons Kia of Woodbridge responded

Thanks so much for the 5-star review of Koons Kia of Woodbridge! Drive safely in the new ride!

April 02, 2025

The service advisor, Christian, was welcoming and knowledgable. The wait was reasonable and well done. More

by rjuicerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Apr 03, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Christian provided you with a welcoming and knowledgeable experience at Koons Kia of Woodbridge. Thank you for sharing your positive feedback!

April 02, 2025

Poor customer service. Price gouging. Never called me back to set up appointments had issues with my car after their services More

by Lamrm0635
Recommend Dealer
No
Apr 03, 2025 -

Koons Kia of Woodbridge responded

I'm sorry to hear about your experience with our customer service and pricing. We strive for transparency and timely communication, so it's concerning to learn we fell short here. Please reach out at your convenience so we can address these issues directly. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

April 02, 2025

Very helpful and efficient when it came to financing and looking for buying options on interested vehicles. More

by maynormenendez10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Nazami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Valdez
Apr 03, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge was able to assist you efficiently with financing and vehicle options, May. Thank you for choosing us, and we hope you're enjoying your new ride!

April 01, 2025

Great front desk personnel! Labor costs are too expensive which is why I don’t always go to Koons Kia for services. Waiting room is rough. It feels dirty, not well organized, an More

by SarahAehle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
Apr 02, 2025 -

Koons Kia of Woodbridge responded

Sarah, thank you for your feedback! We're glad to hear our team at Koons Kia of Woodbridge does a good job on your car. We appreciate the input about our waiting room and will work on making it more comfortable for future visits. Safe travels!

March 31, 2025

Employees in service department have been very helpful and they have been accommodating with the concierge service More

by drjonwilliamsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
Apr 01, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our service department at Koons Kia of Woodbridge has been helpful and accommodating. Thank you for sharing your experience with us!

March 31, 2025

Alex is simply amazing and words can't describe how grateful we are that he has been a part of all 4 of our Kia purchases over the past 13 years. Brenna was also wonderful! More

by doxiemom5226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Madueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenna Chinn
Apr 01, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Alex and Brenna have consistently provided you with excellent service at Koons Kia of Woodbridge over the years. Thank you for your continued trust in us, and we look forward to assisting with any future needs!

March 31, 2025

I appreciate all the good customer service I received from Salvador in the initial call, Brenna’s knowledge and concern for my needs as we walked thru the sale, and finally Jonathan as we closed the deal More

by RH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenna Chinn, Jonathan, Salvador
Apr 01, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your positive experience with our team at Koons Kia of Woodbridge! We're delighted to hear that Salvador, Brenna, and Jonathan provided excellent service throughout the process. Enjoy your new vehicle!

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