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Koons Kia of Woodbridge
Woodbridge, VA
328 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
January 10, 2024
Had a unsuccessful experience when I bought my car in for
service was able to get it resolved by reaching out to the corporate office
Excellent customer service handled by Erryn
my issue was resolved at t
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by valfields820
Employees Worked With
Matthew Strehlow
January 05, 2024
ABSOLUTELY DO NOT RECOMMEND.
Multiple Issues over time.
- False Promises
- Incorrect Documentation/Interaction
- Lack of effective communication
- Constant bait and switch vi
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by Dealer_Rater
Employees Worked With
Multiple Employees
December 30, 2023
Repair department indicated they installed parts through
my extended premium warranty. After 3 months check engine light still on and parts dealer indicated were replaced were not. There is proof! I'm havin
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by woolseybon
Employees Worked With
Daniel, Elvis, Matt
