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Koons Kia of Woodbridge - Service Center

Woodbridge, VA

4.3
261 Reviews
Call Service Center (877) 205-6939

261 Reviews of Koons Kia of Woodbridge - Service Center

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May 01, 2025

Everything they promised on price and time of work they delivered I always feel like I'm mad at Koons Kia More

by MRSRAT1029
Recommend Dealer
Yes
Employees Worked With
Christian
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May 01, 2025 -

Koons Kia of Woodbridge responded

We're glad to hear that Koons Kia of Woodbridge delivered on their promises regarding price and timing. Your feedback is appreciated, and we're here if you need anything else!

May 01, 2025

Efficient and nice staff. I was clearly told what other services were recommended and if I absolutely did need them. I was given updates throughout my wait. The experience was More

by GSKWON
Recommend Dealer
Yes
Employees Worked With
Elvis
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May 01, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience with us at Koons Kia of Woodbridge! We're glad to hear our team kept you informed and made the process smooth. We appreciate your feedback and look forward to serving you again in the future!

May 01, 2025

Brought in my 2021 Kia Soul for the piston ring recall inspection. The morning after I dropped it off a service advisor at the dealership called to say Kia had placed a hold on the inspections an I shoul More

by huntsman
Service Communication
Recommend Dealer
No
Employees Worked With
Kia HQ
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April 30, 2025

Superb customer service and communication skills. I will be returning for all oil changes and maintenance. More

by jennifer.gray16
Recommend Dealer
Yes
Employees Worked With
Elvis Reyes
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May 01, 2025 -

Koons Kia of Woodbridge responded

Jennifer, we're delighted to hear about your positive experience with our team at Koons Kia of Woodbridge! We look forward to seeing you for all your future oil changes and maintenance needs.

April 30, 2025

Outstanding service! They did what I requested and a completed a recall that I did not make an appointment for! More

by Yojoanne
Recommend Dealer
Yes
Employees Worked With
Elvis
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May 01, 2025 -

Koons Kia of Woodbridge responded

Yojoanne, we're delighted to hear that our team at Koons Kia of Woodbridge provided outstanding service and took care of the recall for you. Thanks for sharing your experience!

April 29, 2025

Easy scheduling, quick professional service! Easy scheduling, quick professional service, friendly accommodating staff, provided follow up call returned vehicle quickly More

by tiffanymarte2
Recommend Dealer
Yes
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Apr 29, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that you had a smooth and efficient experience with our team at Koons Kia of Woodbridge! Thank you for highlighting the friendly service and quick turnaround. We appreciate your feedback!

April 29, 2025

Quick and easy All around good experience. They were quick and the entire process was good. More

by mikecaff82
Recommend Dealer
Yes
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Apr 30, 2025 -

Koons Kia of Woodbridge responded

Thanks so much, Mike. We look forward to your next visit to Koons Kia of Woodbridge!

April 29, 2025

I had a fantastic experience with Koons Kia. When I brought my car in for repairs, they not only fixed the issue quickly and professionally, but they also provided me with a loaner car so I wasn More

by HANYSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis in repair
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Apr 30, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your fantastic experience with Koons Kia of Woodbridge! We're delighted to hear that our team provided excellent communication and service during your repair process. We appreciate the recommendation and look forward to assisting you in the future!

April 29, 2025

I appreciate their kindness and how they took care. Of my vehicle in a timely matter More

by Snw7smiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
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Apr 30, 2025 -

Koons Kia of Woodbridge responded

Thanks so much for the review. We look forward to your next visit to Koons Kia of Woodbridge!

April 28, 2025

The service representative was sensitive to my single monthly income, the repaires were timely. Good deal. More

by rjvaquera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
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Apr 28, 2025 -

Koons Kia of Woodbridge responded

We're glad to hear that our team at Koons Kia of Woodbridge provided you with timely service and a good deal. Thank you for sharing your experience, and we appreciate the opportunity to assist!

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