Koons Kia of Woodbridge - Service Center

Always very helpful and nice. Shawn Z is an excellent technician that I always recommend to friends Shawn Z is an excellent technician that I always recommend to friends More

Excellent customer service with great communications on the service of your vehicle. Skilled technicians that meet all your expectations. the service of your vehicle. Skilled technicians that meet all your expectations. More

I had a great experience the staff was very professional and on time , very thorough , I had the best experience since I started coming thank you for the great service and on time , very thorough , I had the best experience since I started coming thank you for the great service More

The service center staff was pretty decent. However, the vehicle I purchased from here wasn't. I even encountered some very harsh service from John, but we somewhat overcame it eventually. Just However, the vehicle I purchased from here wasn't. I even encountered some very harsh service from John, but we somewhat overcame it eventually. Just wasn't the experience I expected or desired overall. More

Yes Elvis greeted me as I arrive to get my Telluride services he took care of me right away very please with the services services he took care of me right away very please with the services More

Very disappointed I was given a quote of $460 prior to getting the repairs done. When came to pay for services I told the cost of the repairs was over $500. I paid it and then I received a call stating i getting the repairs done. When came to pay for services I told the cost of the repairs was over $500. I paid it and then I received a call stating it was a billing error and I would receive a $84 credit. I still think I was over charged for services a state inspection and I requested rear brake pads, and the person I spoke with insisted that I have the rotors turned. Well the rotors were in good shape and didn't need To be serviced. I will not be bringing my vehicle back to be serviced for anything. More

Friendly, knowledgeable, listened to concerns, quick, promised the car would be done as soon as possible promised the car would be done as soon as possible More

Great Service Manager Who took care of me was fantastic, would highly recommend to everyone else would highly recommend to everyone else More

Thank you for being prompt, kind, and always cleaning the outside of my car after! outside of my car after! More

Customer service sucks! Even requested supervisor. Never once talked to my advisor. Called twice in two days with no response or he was out and no one could answer me about Even requested supervisor. Never once talked to my advisor. Called twice in two days with no response or he was out and no one could answer me about the status of my vehicle on the first day. Had to stop by just to get assistance and still didn't get any answers or help. My car isn't even fixed LMAO More