Koons Mazda of Silver Spring

Amy was the positive aspect of this experience. The impression of Koon's, as a whole, was poor. There was long waiting period between each process. Too many people just standing around. The showroom impression of Koon's, as a whole, was poor. There was long waiting period between each process. Too many people just standing around. The showroom is not aesthetically appealing (dirty). Someone was burning something or smoking in the bathroom. More

Renee is the best sales person I have ever dealt with. Very courteous, professional and informative. She answers questions thouroughly and she is a strong customer advocate. I was able to get all the info Very courteous, professional and informative. She answers questions thouroughly and she is a strong customer advocate. I was able to get all the info I needed to mmake the right decision. I was very pleased with her service and highly recommend her. More