Koons Sterling Ford

Great service today. Quick and thorough. Assistant service manager answered a complicated question for me in a knowlegable and professional way. I would highly recommen Quick and thorough. Assistant service manager answered a complicated question for me in a knowlegable and professional way. I would highly recommend the service there, because I like to keep my cars more than just a few years and reliable service is very important to me. More

Great experience for my new mustang Yannick provided excellent customer service for my new GT. Koons had the exact model/color and options I was looking for Yannick provided me with addi Yannick provided excellent customer service for my new GT. Koons had the exact model/color and options I was looking for Yannick provided me with additional info immediately and was very knowledgeable about every aspect of this vehicle. He continues to provide me info on questions I have about the car just an excellent experience all around on the purchase of my first Ford!!!! More

Excellent Sales Staff I purchased my Ford F-150 out of state. Steve Arnold worked with me over the phone to find exactly the right truck for me. Even with the added nuisa I purchased my Ford F-150 out of state. Steve Arnold worked with me over the phone to find exactly the right truck for me. Even with the added nuisance of having to ship me the truck, the sales team was flexible and made sure I was 100% satisfied. More

Koons Ford, Mr. Brown and Steve Arnold are the BEST!! My wife and I are thrilled with both experiences in purchasing a new car at Koons Ford in Sterling, VA. GM Mr. Brown and salesperson Steve Arnold are My wife and I are thrilled with both experiences in purchasing a new car at Koons Ford in Sterling, VA. GM Mr. Brown and salesperson Steve Arnold are absolutely FANTASTIC! We were treated like "royalty" every second of our time spend purchasing a new car. We cannot begin to say enough wonderful things about this first-class Koons Ford Sterling dealership. We enthusiastically recommend this business establishment to everyone shopping for a vehicle. Anthony and Susan Maiello More

Very helpful and energetic! Steve is an awesome salesman with an awesome personality and will work with you to make sure you are satisfied with your purchase and has a great sens Steve is an awesome salesman with an awesome personality and will work with you to make sure you are satisfied with your purchase and has a great sense of humor. When i come back here in the future I would love for him to be sales person every time because the experience he gave me is priceless. I strongly recommend this dealership and this sales representative! More

Bought a 2013 ford king ranch The salesman Rick Altunkaya was great and very helpful. And the general manager Steve Brown really made me happy with the price of vehicle and my trad The salesman Rick Altunkaya was great and very helpful. And the general manager Steve Brown really made me happy with the price of vehicle and my trade in. I would definitely recommend this dealership to my friends. Very happy customer 😃 More

Joey Stickman - Great service advisor love this place, they treat you well and overall great customer service. I bring my computer to work in the waiting room, and can easily get things d love this place, they treat you well and overall great customer service. I bring my computer to work in the waiting room, and can easily get things done while waiting. no need to drop off. More

First Service Arranged first service w/ Jason Robles and just as with purchase experience, Jason was a true professional and even switched his schedule to make sure Arranged first service w/ Jason Robles and just as with purchase experience, Jason was a true professional and even switched his schedule to make sure he was available for any questions that I might have w/ my first service. I was greeted promptly and Allen Schindler got me in for my service quickly. During the wait, I had an opportunity to check out some of the other new vehicles and asked a few questions of Jason, Danny Islam and Jon Walker and they ALL provided top level customer support and service and provided good info and leads for some future upgrades. The folks here truly treat people as auto enthusiasts and show an interest in you and your vehicle and don't consider you just a 'buyer'. Upon checkout, I worked w/ Andre Epps and he answered a couple of questions regarding the new Ford PASS App. Anther great experience with the Koons Sterling Ford team. Thank you! More

Great Experience I worked with Steve Arnold for the purchase of my Shelby Cobra, He was professional and extremely patient. I highly recommend Koons Sterling Ford and I worked with Steve Arnold for the purchase of my Shelby Cobra, He was professional and extremely patient. I highly recommend Koons Sterling Ford and Steve for the purchase of your next Ford, More

Best overall service for many years I cannot speak highly enough of Koons Sterling Ford after having purchased several cars over many years from the . From their sales and customer serv I cannot speak highly enough of Koons Sterling Ford after having purchased several cars over many years from the . From their sales and customer service to their repair service, the professionalsm of their staff is always of the highest quality. We purchased 2 cars today. Would like to thank Ricky Rivera in Koons financing and Steve Arnold in sales for their incredible service and working with us to find us the best possible deal at the most affordable prices. They both went out of their way to make sure we were satisfied before finalizing our sale. They explained everything to us carefully and with create transparency - qualities often lacking in the car sales industry. Thank you Steve -thank you Ricky! More