Koons Sterling Ford

Fast, polite, and proactive. I am informed what needs to be done on my car and the messages are accurate and on time. The employees are friendly and the service is very goo I am informed what needs to be done on my car and the messages are accurate and on time. The employees are friendly and the service is very good and timely. The dealership seems to be well run. On top of that, I am pleased that I bought a Ford, good car. More

Service department has improved so much; Joey is excellent and knowledgeable. They are really paying attention to service quality; good to see in a dealer. and knowledgeable. They are really paying attention to service quality; good to see in a dealer. More

2016 Escape I have done business with Joey Stickman for over 13 years and I feel he always has given me the best service for my cars. Joey knows my vehicles and g I have done business with Joey Stickman for over 13 years and I feel he always has given me the best service for my cars. Joey knows my vehicles and gives me very good service. Marcella Heyl More

Yannick- the best The best of the Koons family. Yannick is an amazing sales professional. Our custom Mustang GT Premium is perfection. Deciding what we wanted and m The best of the Koons family. Yannick is an amazing sales professional. Our custom Mustang GT Premium is perfection. Deciding what we wanted and making sure we had the packages that fit our budget and what would make it our dream car was job one for Yannick. As a woman, Yannick is respectful to all customers and treats all equally and with respect. Yannick is an asset to this dealership, and as i said in another review- he is a a star. We WILL buy from him again and have Koons service our Mustang. Our finance person, Adrian, was our only negative- the Director was nice, but I would not want to work with that person again. He was pushy, he was impatient, and condescending. He does not come across well to a woman. Unfriendly. Yannick made it all worth it! More

33000 mile checkup and oil change Excellent scheduling and technical support. Andre spent time afterwards to show me how to reset oil change counter. Price was friendly and they beat Excellent scheduling and technical support. Andre spent time afterwards to show me how to reset oil change counter. Price was friendly and they beat their advertised time to be complete. More

Best service center ever Nothing better than dealing with professional service center. No lies, respecting your time and the best service quality can get. I bought and service Nothing better than dealing with professional service center. No lies, respecting your time and the best service quality can get. I bought and serviced all my cars from Koons and I will never go anywhere else. More

awesome nice and friendly, great service great management, and good quality of service. Markus Rayam was simply awesome in guiding my to my new vechicle, a nice and friendly, great service great management, and good quality of service. Markus Rayam was simply awesome in guiding my to my new vechicle, and great guy More

Excellence This was my first car so gotta believe me when I say I did my research. I worked with Jason for probably a month working out the best deal and best ca This was my first car so gotta believe me when I say I did my research. I worked with Jason for probably a month working out the best deal and best car...not that I had to the prices at Koons is way below any other dealer around. I even got quoted from a local dealer in Buffalo $2000 more for a car the was a model year older and that's including the shipping. Needless to say you don't have to worry about the prices here. Further Jason was outstanding. He was there at all hours of the day with just a simple text he'd get right back to me and was there to help at every turn. The car literally shipped in a day and looks and runs great. Great dealership and great people. Couldn't be happier. More