Koons Sterling Ford

Great Buying Experience! Steve Arnold and the Koons team provided one of the most simple and smooth buying experiences I've had in 30 years of buying and trading cars. My For Steve Arnold and the Koons team provided one of the most simple and smooth buying experiences I've had in 30 years of buying and trading cars. My Ford F150 drives like a dream. I look forward to dping business with them in the future. More

Straight forward , easy purchase. Jason is a straight shooter, easy to work with . There were no surprises when working with Koons or Jason . We were able to talk out the door pricing Jason is a straight shooter, easy to work with . There were no surprises when working with Koons or Jason . We were able to talk out the door pricing , and nothing changed once we go to the finance office. This is how buying a car should be . More

Honest and efficient If you don't want to wast a ton of time at one of those typical dealerships, give Jason a call. I was able to call Jason and in a few minutes we were If you don't want to wast a ton of time at one of those typical dealerships, give Jason a call. I was able to call Jason and in a few minutes we were able to find the car I wanted, process my credit app, negotiate my trade and and agree on a price. Jason was extremely professional throughout the entire process and made sure every aspect of the deal went smoothly. I WOULD RECOMEND everyone give Jason a call and see what he can do for you. More

Excellent Service - quick and thoughtful staff. They also have a very nice waiting room and access for computers...very helpful. I have a walker and 2 of the staff off - quick and thoughtful staff. They also have a very nice waiting room and access for computers...very helpful. I have a walker and 2 of the staff offered to get my car for me...very kind. More

Outstanding price and customer service! Drove 3 hours from Hampton Roads to buy from Koons. They had the best price on the truck I wanted. The sales staff helped me get everything done ove Drove 3 hours from Hampton Roads to buy from Koons. They had the best price on the truck I wanted. The sales staff helped me get everything done over the phone and Internet before I came up. Truck was ready on my arrival and the process was quick and painless. JC Schied and Jason Robles were fantastic and knowledgeable. More

Jason, very professional and responsive! In the midst of a long, detailed search for a new car, Jason was very good, completely professional, very responsive and sent me clear detailed inform In the midst of a long, detailed search for a new car, Jason was very good, completely professional, very responsive and sent me clear detailed information on all costs and terms etc. Definitely recommend him! More

Great Experience I met Jason about a year ago when my sister bought her car. I was reintroduced to him last week when my sister suggested I see a car that Jason recomm I met Jason about a year ago when my sister bought her car. I was reintroduced to him last week when my sister suggested I see a car that Jason recommended. I was a little skeptical because in the last month and a half I have had a lot of let downs and unnecessary pressure by sales men making me feel that I needed to buy a specific car that day or I’ll miss some amazingly great opportunity; or making me feel I couldn’t get a car I was comfortable driving because of my budget. I went to several different used car dealerships in the last month and a half but most of them were not good experiences. The worst was this car I really wanted to get but as soon as I turned the ignition it wouldn’t start. The man came to jump start the car three times before he said “it might be that the car needs gas”. Long story short, the whole process start to finish took five hours; eventually I stood up and left. So you can see where my skepticism came from. When I met with Jason he was very casual and didn’t force me to make a decision right away. It was very different from all of my previous experiences, in a good way! The car that he recommended had a manual transmission and he coached me through the process of driving it. I purchased the car and I’m very happy with my choice and the overall dealership experience. I would recommend Jason Robles to everyone!  More

Customer Service Jason was honest and sincere in dealing with me. All his emails quoting price were absolutely correct. I would highly recommend your dealership to al Jason was honest and sincere in dealing with me. All his emails quoting price were absolutely correct. I would highly recommend your dealership to all my friends. Jason rocks!! 👍🇺🇸 More

Great Experience Found a great deal on a 2016 Ford F-150 via Koons Sterling website, and Mike Brownlee provided vehicle info and pricing info that made it worth the dr Found a great deal on a 2016 Ford F-150 via Koons Sterling website, and Mike Brownlee provided vehicle info and pricing info that made it worth the drive from Virginia Beach. Very happy with purchase and customer service at Koons. Tony Virginia Beach, Va More

Jason is very Professional!!! Almost a year ago (September), I purchased my 2015 F-50 Lariat EX4 OFF Road Ford truck. This was my first time purchasing a vehicle from a Dealer Revi Almost a year ago (September), I purchased my 2015 F-50 Lariat EX4 OFF Road Ford truck. This was my first time purchasing a vehicle from a Dealer Review site. Especially being from Connecticut, I was skeptical. So, from the Dealer online site, I reviewed all the car salesmen, and chose Jason Robles. I contacted Jason by cell, we spoke, and during our conversation Mr. Robles was very professional, and made me very comfortable. We bonded the contract deal on the 2015 Ford truck. I took a flight to Virginia (Dulles International Airport), and picked up my new Ford truck. I am retired, and I enjoy driving my truck. Jason is the best of the best for taking care of me!!!!! More