Koons Sterling Ford

If you want to be treated Poorly, this is the place I was in the process of buying a vechile from Sterling and an associate named Mark. Mark was very firm on the price, but, treat my family and I with r I was in the process of buying a vechile from Sterling and an associate named Mark. Mark was very firm on the price, but, treat my family and I with respect. When I asked another associate (Danny) a question (regarding the layout of the building), he yelled at me, in front of my son, in the most inappropriate way. I told my husband to cancel the sale and asked to speak with his boss. I was extremely disappointed, with his boss, Tom's attitude. Overall, very disappointing experience. Fine with the car and the price, but one employee was very rude and others didn't care. More

Best experience in a long time! Felt comfortable, he wasn't pushy very knowledgeable and definitely helped me make the decision buying this vehicle which I totally love. I've already Felt comfortable, he wasn't pushy very knowledgeable and definitely helped me make the decision buying this vehicle which I totally love. I've already recommended him to my friends and co-workers. 5 stars all the way! More

Awesome Team! This was my second time buying from Sterling and the experience was first rate yet again. Shows a consistently high level of management. Jason was a This was my second time buying from Sterling and the experience was first rate yet again. Shows a consistently high level of management. Jason was a dream to work with – quickly answering questions to ensure that I understood features. I would highly recommend Koons Sterling Ford and Jason Robles. More

Excellent Service Jason Robles is an asset to the Koons dealership! So much so that his professional, courteous and knowledgeable approach were a determining factor in Jason Robles is an asset to the Koons dealership! So much so that his professional, courteous and knowledgeable approach were a determining factor in my vehicle purchase. Jason's approach to customer service and his drive to deliver results are more indicative of the quality you expect in more highline brands such as Porsche. This dealership would do well to position Jason in a leadership position so that he can pass on his approach to other team members. More

Great experience... Only guy I will ever buy from. I purchased my used new F150 from Jason Robles and could not have had a better experience. After initially locating the car on the internet, Jason was I purchased my used new F150 from Jason Robles and could not have had a better experience. After initially locating the car on the internet, Jason was readily available by telephone or email to answer questions and set up an appointment for viewing the vehicle. Because of the large distance I needed to travel to get to his dealership, Jason went out of his way to have all of the vehicle preparation and paperwork ready to allow the purchasing process to be completed smoothly and quickly. I highly recommend Jason to anyone in the market for a new or used car purchase. More

Outstanding customer service !!!!!!!! From the start, Alex’s customer service was great, from the first contact on the WOW link for the F150 I was looking at, to his fast reply’s to my ema From the start, Alex’s customer service was great, from the first contact on the WOW link for the F150 I was looking at, to his fast reply’s to my emails. And the fact that he had the truck transferred to the Sterling site was above anything I was expecting. I like the fact that Alex is very up front about the pricing from the start, and his knowledge about the truck was impressive, This makes the 4th F150 I have bought, and this experience has far exceeded what I was used to. I will recommend Alex and Koons to anyone looking for a new car or truck. Could not be happier with my 2016 Ford F150!!!!! More