Koons Sterling Ford

Mustang GT purchase Just bought a 14 mustang GT from koons Sterling Ford.. Great experience w my salesman. mark hunter and fin mgr Danny Islam.. Sales mgr was great as we Just bought a 14 mustang GT from koons Sterling Ford.. Great experience w my salesman. mark hunter and fin mgr Danny Islam.. Sales mgr was great as well..definitely recommend them.. More

EXCELLENT experience! JASON ROCKS! I shopped all over the internet for a new Transit 250 for my business. I was willing to travel if it meant saving thousands of dollars. I emailed a I shopped all over the internet for a new Transit 250 for my business. I was willing to travel if it meant saving thousands of dollars. I emailed a LOT of dealers, but one particular salesman stood out -- Jason Robles @ Koons. Jason made me feel comfortable right from the start. He answered ALL of my questions, gave me breakdowns so I knew exactly what I was paying for, was prompt to reply, and he just struck me as a good, honest human being. Jason gave me an EXCELLENT price, so I made an appointment to drive down and purchase the van. I made the 6+ hour drive from Western NY down to Koons Sterling Ford. I'll admit, I was a little nervous as to whether the 'smoke and mirrors' tactics would sour this deal. My worry was for nothing -- Jason came through and gave me exactly what he said he would. He was a real pleasure to deal with, and I will definitely contact him in the future when I need to replace my other vehicles! This is how all vehicle transactions should transpire. Keep up the good work, Jason! More

Purchase of '16 Ford Explorer Sport After working with Steve Arnold to lease a '13 Fusion which we enjoyed very much, we again reached out to Steve to purchase our new Explorer. We init After working with Steve Arnold to lease a '13 Fusion which we enjoyed very much, we again reached out to Steve to purchase our new Explorer. We initially wanted a Limited model. However, when we were unable to find a Limited in the color and equipment we wanted, Steve gave us a great deal on a Sport model and we decided to upgrade. After driving it for several days now, we couldn't be happier with the Sport. Great working with Steve. More

Jason is the man Jason was very knowledgeable and if he did not know the answer he looked it up to ensure I had the correct info. He is very good at what he does. Also Jason was very knowledgeable and if he did not know the answer he looked it up to ensure I had the correct info. He is very good at what he does. Also he was very energetic and positive. I wish you the best of luck with Ford Jason. Ricki in finance is very thorough with what he does. He sold me on an extended warranty, was able to crunch the numbers and get me a fair car note. More

Steve Arnold will forever bring our business to Koons! We bought a new F150 King Ranch this weekend from Steve and we've honestly never had a better car buying experience. We got an amazing deal! One of t We bought a new F150 King Ranch this weekend from Steve and we've honestly never had a better car buying experience. We got an amazing deal! One of the best things is that everything is very fast and efficient and at no time did we ever feel like we were being strung along or BS'd. Everyone knows how long it can take to go buy a car, but from walking in the door to being walked out by Steve and handed the keys, we were there a total of about three hours. I was simply amazed! We had our children with us, one of whom is only 16 months old, so being that fast and efficient is a huge plus. I just can't say enough good things. Steve is one of the nicest guys we've ever met, not just the nicest salesman. He has forever earned our business no matter who he works for!! Thanks Steve!! And thanks Koons!! Stay smart and never let this guy go!! Give him a raise AND a bonus!! The same goes for Mike in Finance! He was just as nice and so awesome in explaining everything and getting us a great finance rate. Seriously, I'm just in awe of the quality of Koons Sterling Ford and the staff there. We drove almost two hours to get there and it was worth every minute. I'm even trying to get my father to come buy his next truck there and even promised to drive him. He's almost four hours away, but he won't regret it! More

Above and beyound service Holt was extremely helpful getting me into my new Focus ST. Even after the purchasing the car he has helped me find parts for my car and given me any Holt was extremely helpful getting me into my new Focus ST. Even after the purchasing the car he has helped me find parts for my car and given me any advice I needed to keep my car running exactly how I want it to. More

Great Service! My overall experience buying my first car was great! Jason went out of his way to make sure we were happy with the car and price! My overall experience buying my first car was great! Jason went out of his way to make sure we were happy with the car and price! More

Excellent Service Received excellent service on the replacement of a molding strip along the lower passenger side and a new key for my Ford Transit cargo van. Received excellent service on the replacement of a molding strip along the lower passenger side and a new key for my Ford Transit cargo van. More

Goes the extra mile! As far as the service dept goes, Jack is the man! Went above and beyond to make sure everything went right! I really appreciate the professionalism As far as the service dept goes, Jack is the man! Went above and beyond to make sure everything went right! I really appreciate the professionalism and open communication when dealing with everyone at Koons Sterling Ford. More

Customer Service A+ Joey, in the service department goes above and beyond to make the customer feel appreciated and happy. He is a true asset to the Koons organization ! Joey, in the service department goes above and beyond to make the customer feel appreciated and happy. He is a true asset to the Koons organization !! More