Koons Sterling Ford

Great is the only words I can say. So it all started late Monday evening when Steve and I began talking about coming to the dealership to look at some cars . A little skeptical about it So it all started late Monday evening when Steve and I began talking about coming to the dealership to look at some cars . A little skeptical about it I had the day off from work and went out to see what would happen. I can say Steve is a one of a kind salesman, he was very honest with and I didn't feel like I was being pressured into anything. He also told me he would make sure he got in the car it and he stayed to his word . It took a while but at the end of the day he came through and got me into my 2016 Ford focus. I highly recommend anyone to you contact when considering purchasing a new car. THANKS again Steve More

Jason went the extra Mile I can't say enough about Jason's dedication to customer satisfaction. He addressed all my concerns and made sure I got the best deal for the car I wa I can't say enough about Jason's dedication to customer satisfaction. He addressed all my concerns and made sure I got the best deal for the car I wanted to buy. The financial person (Mike) was very helpful as well, explaining to my wife and I the details of our loan and making sure we got the best warranty and service packages for my new vehicle. More

The right vehicle at the right price Yannick Ernsting is the sales associate that I had the pleasure to work with when looking for a new truck. He took numerous hours to help me find the Yannick Ernsting is the sales associate that I had the pleasure to work with when looking for a new truck. He took numerous hours to help me find the right vehicle that my family was looking to purchase. I never once felt pressured into making the purchase, as what happens at most other dealerships. He handled the entire transaction from start to finish, making the entire process streamlined. We had 100% of his attention. He wasn't trying to multi-task other sales or duties, as I've seen happen at other dealerships. After all was said and done, I ended up making the purchase because of a Yannick. He helped me find the right vehicle, at the right price. What more can be said when looking to purchase a new vehicle? More

Best car buying experience They were great- found the car I wanted in another state, brought it to their dealer, worked out a price via e-mail, so actual time at the dealer was They were great- found the car I wanted in another state, brought it to their dealer, worked out a price via e-mail, so actual time at the dealer was less than two hours. We were in and out quickly, it was wonderful. Best experience ever! More

A very happy British customer I have had mixed experiences in US car dealerships but found Koons Sterling Ford to be the exception. Their customer service standards are first clas I have had mixed experiences in US car dealerships but found Koons Sterling Ford to be the exception. Their customer service standards are first class and they are a professional team who understand different customer needs. Jason and Mike were especially helpful and I have just purchased my second car from them within 8 months - a new Ford Mustand CS - and it's awesome. Full marks guys and thank you. More

Greatest car salesman, Period! I have never been to a dealership where I wasn't asked a ton of questions or pressured to look at this or that until I talked to Stephen Arnold. He wa I have never been to a dealership where I wasn't asked a ton of questions or pressured to look at this or that until I talked to Stephen Arnold. He was incredibly patient with me and wanted to find the perfect vehicle for me just as much as I did. It really feels like he is working for YOU and not the dealership, the way it should be. He truly wants you to feel comfortable every step of the way. To give you an idea on how hard Stephen worked to find the right vehicle for me it wasn't even on the lot, it wasn't even in the state, it was two states away in PA! He incredibly had it at the dealership two days later for me to look at it/test drive it and the deal I got on it was unbeatable! I can't promise that you will have the same satisfaction or a deal of a lifetime but I can promise that Stephen Arnold will work his hardest for you to make that happen! More

In One Word.....OUTSTANDING! I give Koons Sterling Ford a 5 star rating because this dealership is truly top notch. Everyone there was so patient, helpful and on the ball and nev I give Koons Sterling Ford a 5 star rating because this dealership is truly top notch. Everyone there was so patient, helpful and on the ball and never once pushy. The new, 2016 Ford Escape that I bought from them 2 days ago makes the 71st car that I've owned since 1974 so I know a thing, or two about car buying. And of all the salesman that I ever dealt with, Jason Robles is by far the most patient, easiest, honest and dedicated salesman I've ever I've ever had the pleasure to know. THANK YOU JASON!!! You are truly OUTSTANDING!! And i will buy from you again. More

Great service Jason Robles did a amazing job. He went above and beyond he his job duties. I will drive the 12+ hours again to do business with him again. Jason Robles did a amazing job. He went above and beyond he his job duties. I will drive the 12+ hours again to do business with him again. More

Great Deal and Excellent Service My experience at Koons Sterling Ford was exceptional. I've bought a few cars and this was the best transactions I've ever had. My Sales Associate wa My experience at Koons Sterling Ford was exceptional. I've bought a few cars and this was the best transactions I've ever had. My Sales Associate was Yannick Ernsting; he was extremely professional and knowledgeable. There was no sales pressure, just useful information about the cars I was interested in. This is my second vehicle purchase from Koon's. I couldn't be happier with my interactions with Koons, Yannick, and Jon. More

Great Deals and Service Steve has been my car salesman at Koons Sterling Ford for the past 4 years or so. I have bought at least 4 vehicles from him and have also referred f Steve has been my car salesman at Koons Sterling Ford for the past 4 years or so. I have bought at least 4 vehicles from him and have also referred friends and family members from other states to come in and purchase cars from Steve. Being in the sales industry myself over the past 15 years I have dealt with a lot of salesman and Steve has always stood out from the rest of them. His service after the sales is one of the most important traits that I recognize being a salesman as well as an instructor of sales. If you are looking to get great service and a good deal as well see Steve Arnold at Koons Sterling Ford More