Back

Koons Tysons Chevy Buick GMC

Vienna, VA

4.3
428 Reviews

2000 Chain Bridge Road

Vienna, VA

22182

Directions

By Type

Showing 428 reviews

April 27, 2023

The dealership is people friendly,comfortable and easy access to it.Agents offer their service with a smile. Pleasant ambiance. Celia was very helpful in deciding of the purchase of the vehicle. Celia is More

by silveranddiamond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celia Marin
Apr 27, 2023 -

Koons Tysons Chevy Buick GMC responded

We're delighted to hear that you had a marvelous experience at Koons Tysons Chevy Buick GMC. It's great to know that Celia was helpful throughout the purchasing process. We appreciate your business and look forward to assisting you in the future!

April 15, 2023

Horrible experience trying to buy a Bolt EV. After trying to negotiate a price of the mark up of the car and my trade in, the salesperson brought the sales manager over to intimidate me into tra More

by Buyer2023
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Ryan Thompson
Apr 18, 2023 -

Koons Tysons Chevy Buick GMC responded

I'm sorry to hear that your experience with us was less than ideal. We strive to provide our customers with fair and transparent pricing, and it's disappointing to hear that you felt pressured during your visit. I would appreciate the opportunity to discuss your experience in more detail and see what we can do to make things right. Please give me a call at your earliest convenience. Thank you, Michaela Puckett - Customer Relations Manager - 703-790-0900. Extension 12143

March 18, 2023

Great experience with the salesman Ronald Guzman. I recommend anyone to him as he’s friendly and knowledgeable, also very responsive. More

by Montjjmm215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvaro Rodriguez
Mar 19, 2023 -

Koons Tysons Chevy Buick GMC responded

We are overjoyed to hear that Ronald and Koons Tysons Chevy Buick GMC have earned your 5 stars! Thank you!

March 17, 2023

Used their concierge service and am forever grateful for it. As it is very difficult for me to personally get to the service department they are so appreciated for their help. Did a great job and I had the More

by Carlsbrown95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Gomez 5 stars
Mar 17, 2023 -

Koons Tysons Chevy Buick GMC responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Koons Tysons Chevy Buick GMC team. Drive safely, and we hope to see you back again down the road!

February 09, 2023

The service guy Carlos was very helpful with my claim . He walk me through the process and was helpful in me getting my car fixed . Just say I been to a number of dealers service department but this was th More

by baldwinartis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 09, 2023 -

Koons Tysons Chevy Buick GMC responded

Thank you so much for stopping by to review Carlos and the team at Koons Tysons Chevy Buick GMC! We are ecstatic to receive your 5 stars. Come by anytime you need!

February 06, 2023

They were quick with the repair and it was covered under the bumper to bumper warranty. More

by sboyd67
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Feb 06, 2023 -

Koons Tysons Chevy Buick GMC responded

Thank you for the review! We appreciate your support and hope to see you back again at Koons Tysons Chevy Buick GMC. Safe travels!

January 16, 2023

Easy after hours drop off and notification when service was complete. Dealer contacted me for approval of work to be done. Highly recommend! More

by NYER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Appel
Jan 16, 2023 -

Koons Tysons Chevy Buick GMC responded

Thank you for taking the time to review Koons Tysons Chevy Buick GMC. We're thankful to have you as a customer. We look forward to continuing business with you in the future!

January 15, 2023

Highly recommend Koons Gmc at Tyson’s for service; clearly explain repairs required .and costs involved More

by Jaflinn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Appel
Jan 16, 2023 -

Koons Tysons Chevy Buick GMC responded

Thank you for the review! We appreciate your support and hope to see you back at Koons Tysons Chevy Buick GMC. Safe travels!

January 13, 2023

Koons even though it’s a drive and I pass other dealerships, I’ll make the drive where I feel comfortable with. Thanks to everyone who makes my experiences pleasant. More

by Michael2657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Dyer, David Barrie, Bryan Murray, Tony Trocchia, Jimmy Jones, Chloe Orcutt
Jan 13, 2023 -

Koons Tysons Chevy Buick GMC responded

Michael, thank you for the review! We appreciate your support and hope to see you back again at Koons Tysons Chevy Buick GMC. Safe travels!

January 10, 2023

Not impressed with Michael the internet manager. Was not willing to move on a overpriced car and the price was lowered the next day. He actually did me a favor because I found a better car at a bett More

by Brodyballman
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Alvaro Rodriguez
Jan 10, 2023 -

Koons Tysons Chevy Buick GMC responded

I am sorry to see that your car-buying experience with our team was not a positive one, Brody. I would be happy to discuss your experience in greater detail so that I can relay your feedback to our team. Feel free to give me a call when you have a moment. Thank you, Michaela Puckett - Customer Relations Manager - 703-790-0900. Extension 12143

...
5
...