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Koons Tysons Chevy Buick GMC

Vienna, VA

Overview
Employees
Reviews
Vehicles
4.5
469 Reviews
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2000 Chain Bridge Road

Vienna, VA

22182

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Showing 469 reviews

February 16, 2024

Excellent Customer Service! !! Didn’t have to wait long at all. Concern is Fixed perfectly More

by bill.lacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Koons Tysons Chevy Buick GMC responded

Thank you for reviewing Koons Tysons Chevy Buick GMC! We hope you have a stellar day!

January 19, 2024

I really liked dealing with Carlos I will deal with him again very happy Again More

by jbyrnesblinds@ gmail.com
Workmanship
Recommend Dealer
Yes
Employees Worked With
Carlos candia
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Jan 19, 2024 -

Koons Tysons Chevy Buick GMC responded

Thank you for the review! We are so glad to hear that Carlos delivered such a successful service experience. Drive safely, and we hope to see you again at Koons Tysons Chevy Buick GMC!

January 11, 2024

They never contacted me about purchasing a new vehicle. Sad, considering I bought two new vehicles at their store in 2020. More

by bwheeler111
Purchase Time
Recommend Dealer
No
Employees Worked With
No one contacted me.
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Jan 15, 2024 -

Koons Tysons Chevy Buick GMC responded

I'm sorry to learn about your recent experience. We value our returning customers and it's disappointing to know we've fallen short in this instance. I'd like the opportunity to discuss this further with you, so please reach out at your earliest convenience. Thank you, Michaela Puckett - Customer Relations Manager - 703-448-7280 ext. 24217

December 09, 2023

Fine service and prompt service especially Jonathan Gomez and Jimmy Jones always give 100 percent fine service More

by wiliscw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gomez
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Dec 11, 2023 -

Koons Tysons Chevy Buick GMC responded

We're glad to know that Jonathan and Jimmy provided you with top-notch service at Koons Tysons Chevy Buick GMC. Thanks for the positive feedback!

December 02, 2023

Talk about speedy! They took care of my diesel issue quickly and had my truck back to me asap! Love Koons More

by judesheehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Dec 04, 2023 -

Koons Tysons Chevy Buick GMC responded

We're glad to know that you had a speedy service experience with us at Koons Tysons Chevy Buick GMC! Thanks for trusting us with your truck, and we appreciate the love. Safe travels!

November 16, 2023

When we must go to dealer for our 2 automobiles It has always been a pleasant experience since 1977!! Thankyou Mrs Donald Black More

by lucyannern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Appel
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wauldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ahern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Koons Tysons Chevy Buick GMC responded

We're so glad to have been able to serve you since 1977 here at Koons Tysons Chevy Buick GMC! Thank you for your loyalty and kind words.

November 02, 2023

I was receive quality service. My service manager, Deven is excellent. Highly professional and first rate. More

by Powell1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devein
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Nov 02, 2023 -

Koons Tysons Chevy Buick GMC responded

We're glad to know you received quality service from Deven and our team at Koons Tysons Chevy Buick GMC. Thanks for the review. We appreciate your support!

October 23, 2023

Koons Tysons Chevy Buick GMC is one the best in the area and I’ve been it’s customer since 2011. Very reliable, professional services and friendly staff More

by Reza Salmasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Appel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Koons Tysons Chevy Buick GMC responded

Reza, we're so glad to know you've been with us since 2011 at Koons Tysons Chevy Buick GMC. Your continued trust in our services and team means a lot! Thank you for your loyalty and dedication to our service. Our goal is not just to sell vehicles but to create lasting relationships with our customers, where you can rely on us for all your automotive needs - We're happy we've been able to provide that for you!

October 20, 2023

Duane the salesman cool Paul one of the managers cool stuck to his word finding me another truck I was looking for a 3500 looked at the truck drove it decided to buy from Koons let you all run my credit More

by Hitter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul manager Duane salesman
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Oct 21, 2023 -

Koons Tysons Chevy Buick GMC responded

We appreciate your patience and understanding throughout this process. It's not our standard practice to keep customers waiting, especially when they're as committed as you are. We understand the frustration of having a vehicle sold out from under you, and we apologize for any inconvenience caused by this situation. Please reach out so we can discuss further steps in finding another truck that suits your needs perfectly. Thank you, Michaela Puckett - Customer Relations Manager - 703-448-7280 ext. 24217

October 16, 2023

Rod was great to work with. Made my purchase easy. Entire team was awesome. A+ More

by jallison99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Koons Tysons Chevy Buick GMC responded

Thank you for the review! We appreciate the kind feedback about Rod and hope to see you again at Koons Tysons Chevy Buick GMC!

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