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Koons Tysons Chevy Buick GMC

Vienna, VA

4.3
426 Reviews

2000 Chain Bridge Road

Vienna, VA

22182

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Showing 426 reviews

December 01, 2022

Always gets to the work immediately. Always advises what is needed in advance of performing the work. Excellent service. More

by jjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Appel
Dec 01, 2022 -

Koons Tysons Chevy Buick GMC responded

Thank you for the 5-star review of Koons Tysons Chevy Buick GMC!

November 17, 2022

Carlos is a great customer service person. He is the reason I have returned. He is responsive to service needs. I have renewed 5 year service maintenance for a SS and a Malibu, each 2017 car More

by Isdpi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 18, 2022 -

Koons Tysons Chevy Buick GMC responded

Thank you for the great review! We appreciate your confidence in Carlos and the Koons Tysons Chevy Buick GMC team to get the job done. Drive safely, and we hope to see you back again down the road!

November 03, 2022

Very good experience. Got good deal. Everyone helped us during the process. Process was fast. Big thank you to the Kevin Martinez from Sales Team for the deal. More

by Santosh Lokhande
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez, Alvaro Rodriguez
Nov 03, 2022 -

Koons Tysons Chevy Buick GMC responded

Santosh, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Kevin and the Koons Tysons Chevy Buick GMC team. Drive safely, and we hope to see you back again down the road!

November 03, 2022

Bills team always does a great job, very polite and I would recommend Koons in Tyson’s corner for all your automotive needs More

by Alicia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Appel
Nov 03, 2022 -

Koons Tysons Chevy Buick GMC responded

Alicia, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Koons Tysons Chevy Buick GMC team. Drive safely, and we hope to see you back again down the road!

October 06, 2022

Kevin Martinez was very professional and knowledgeable. We came for a test drive, and ended up buying a new car. More

by Raisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Oct 06, 2022 -

Koons Tysons Chevy Buick GMC responded

Kevin will be so happy to learn you appreciated his top-tier service. Thank you for trusting Koons Tysons Chevy Buick GMC with such an important purchase!

October 05, 2022

Jimmie did a fantastic job, first and foremost, by pinpointing the issue with my car. Great job to him! More

by proudmary.mac@verizon.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Jones
Oct 05, 2022 -

Koons Tysons Chevy Buick GMC responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Jimmie and the Koons Tysons Chevy Buick GMC team. Drive safely, and we hope to see you back again down the road!

September 18, 2022

We had a wonderful experience purchasing my Equinox. Mohamed Zabad was knowledgeable, efficient and pleasant. He was able to find me the vehicle that suited my needs. Mohamed is amazing and he made it More

by tabuali
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Zabad
Sep 19, 2022 -

Koons Tysons Chevy Buick GMC responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Mohamed and the Koons Tysons Chevy Buick GMC team. Drive safely in your new vehicle, and we hope to see you back again down the road!

August 30, 2022

Love my car they matched or beat the best interest rate I could find they just got it done The game is still being played where they say 20 minutes and it ends up being 2 hours to finalize almost exhausting More

by Hicks
Recommend Dealer
Yes
Employees Worked With
Not listed
Aug 30, 2022 -

Koons Tysons Chevy Buick GMC responded

While we are glad to hear that you are satisfied with your new vehicle, we are sorry to hear that your purchasing process did not go more smoothly. We want the most for our guests, and it is disappointing that your visit took longer than anticipated. I would be happy to speak with you to see what more I can do to address this feedback and help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Michaela Puckett - Customer Relations Manager - 703-790-0900. Extension 12143

August 26, 2022

Excellent service. Punctual and friendly. I even arrived early and got a complimentary ride to Tysons Corner Mall. I received a text indicating that my car was ready. T More

by Pfjl5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Appel, Maks Seriki, David Barrie, Michael Kalman, Steve Wauldron, Bryan Murray, Phil Racey, Jimmy Jones, Juan Ivanovic, David Ahern
Aug 26, 2022 -

Pfjl5 responded

Very punctual. Extremely efficient. Very friendly. Vehicle cleaned and washed ! I highly recommend Koons. I bought my car from Koons and maintenance at Koons renders car worry free!

Aug 26, 2022 -

Koons Tysons Chevy Buick GMC responded

When we see words like "excellent", "punctual", and "friendly", we know we are doing a fantastic job! Thank you for reviewing Koons Tysons Chevy Buick GMC. We hope to see you again for your next service visit!

August 23, 2022

Friendly, efficient, reachable and honest. All are very important and makes me feel good about the job! More

by Joescango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlo
Aug 24, 2022 -

Koons Tysons Chevy Buick GMC responded

Thank you for leaving Koons Tysons Chevy Buick GMC a five-star review! We are glad you feel confident in our work. See you next time!

Aug 24, 2022 -

Joescango responded

You have a new customer! Treated me very very well! Exceedingly great service. Thank you!

Aug 24, 2022 -

Joescango responded

I was very happy with my service. Will definitely come back.

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