Koons Tysons Chrysler Dodge Jeep Ram

Excellent customer service, no pressure sales, and helped navigate through buying process! Got a great deal, and the entire team did their best to make the experience awesome! navigate through buying process! Got a great deal, and the entire team did their best to make the experience awesome! More

Professional, Kind, not at all patronizing when I asked loads of questions - only answered them thoroughly and easy to understand. Very impressed with the experience from start to finished and outstanding loads of questions - only answered them thoroughly and easy to understand. Very impressed with the experience from start to finished and outstanding customer service and support by all those involved with the sale. More

Great to work with. Lots of inventory on hand. I’d recommend Alex to anyone. Lots of inventory on hand. I’d recommend Alex to anyone. More

Thanks Lyndon, Basil, Keith, and Danny for all your help buying a new vehicle. This was a smooth transaction. buying a new vehicle. This was a smooth transaction. More

I bought a new 2026 Chrysler pinnacle and trade in my 2021 Chrysler pinnacle from koons. All the transactions were smooth and easy. I got there around 7:45 pm from Pittsburgh and was ready to go around 2021 Chrysler pinnacle from koons. All the transactions were smooth and easy. I got there around 7:45 pm from Pittsburgh and was ready to go around 9pm. I would highly recommend koons dealership. More

I was dealing mainly with Brian. Brian knew I needed to get everything signed and out quickly bc I had a 6 hour trip home. He and Noah had everything ready and it was seamless. I wou Brian knew I needed to get everything signed and out quickly bc I had a 6 hour trip home. He and Noah had everything ready and it was seamless. I would definitely recommend them. More

Leo stopped responding, save yourself the headache. DO NOT purchase a vehicle here. New 2026 Wrangler purchased 1/21/26, died 3/6/26 (1,145 miles), in service for 72 DAYS for full transmission replacem DO NOT purchase a vehicle here. New 2026 Wrangler purchased 1/21/26, died 3/6/26 (1,145 miles), in service for 72 DAYS for full transmission replacement for defective clutch, poor communication, crappy Charger rental, died again 6/12/26 transmission service light on (1,860 miles), no loaner vehicle available. PSA - go somewhere else. Original review: Leo and the team at Koon’s were professional and transparent and I was in and out within 2 hours to purchase my beautiful new Jeep Sahara. Thank you! More

Over three days, my interactions with the sales staff were awful. Missed appointments, a disturbing complete lack of product knowledge, the inability to follow through with 'please email me what you sai were awful. Missed appointments, a disturbing complete lack of product knowledge, the inability to follow through with 'please email me what you said on the phone just now', and the constant feeling that I was being lied to. More

I've had issues with tag and title teams. They overcharged on sales tax during the lease buyout and lied about reaching out to the DMV for resolution (I called and the DMV had no record of t They overcharged on sales tax during the lease buyout and lied about reaching out to the DMV for resolution (I called and the DMV had no record of their submitted the request). The customer service has been horrible. Do not trust them. More