Koons Tysons Chrysler Dodge Jeep Ram
Vienna, VA
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My son drove all the way from NY for his 2023 TRX. This dealership and employees are crooks. They took my son 6k for an extended warranty which was already included in the price considering it was a b This dealership and employees are crooks. They took my son 6k for an extended warranty which was already included in the price considering it was a brand-new truck. Come to find out after filing the paperwork for a refund with a different dealership, because KOONS assistant manager Michaela Pucket never called my son back that they can only give him back 3k and the other 3k is missing or in someone's pocket! VERY SNEAKY dealership! More
Excellent experience with salesman Leo Alsalih. We scheduled appointment to look at a used car on a Saturday morning. The car was ready when we arrived so we could take it for a test drive. As p We scheduled appointment to look at a used car on a Saturday morning. The car was ready when we arrived so we could take it for a test drive. As part of the purchase, the dealership was going to buff out some minor scratches in the finish. Leo made arrangements for the work to be completed & it was done flawlessly. Very happy with the overall process. Highly recommend working with Leo! More
I just bought a new Jeep Cherokee L from Koons! This is my preferred dealership, and the staff from the manager Erica to my excellent salesperson Izzy always takes great care of me. I’m so excited This is my preferred dealership, and the staff from the manager Erica to my excellent salesperson Izzy always takes great care of me. I’m so excited for my new truck! More
This is the 4th car I have purchased from Koons Excellent service Tyler McPherson my salesman has been extremely exceptional in all my purchases Always kept me up to date as the the process m Excellent service Tyler McPherson my salesman has been extremely exceptional in all my purchases Always kept me up to date as the the process moved along I highly recommend Koons and salesman Tyler McPherson for your next purchase Best regards Charlie More
Tried to cancel the gap & maintenance contract with the finance department, they requested information, provided the information and that is where the process stopped. Continued to call, left multiple mess finance department, they requested information, provided the information and that is where the process stopped. Continued to call, left multiple messages and contact info for a return call, that fell on deaf ears. They are very responsive when they want money, but not to responsive to ensure the service when a cancelation for a contact is requested. More
Bianca, my sales person, was so easy to work with! Smart, profesional, funny and eager to close a deal. Just the type of salesperson you want on your team. In the end, we could not make it work. Not b Smart, profesional, funny and eager to close a deal. Just the type of salesperson you want on your team. In the end, we could not make it work. Not because they don't have great prices nor because they made the buying process difficult, but simply because they did not have exactly what I needed. If you need a new car and live miles away, make sure you call this dealership. As long as they have your car, I think you will be pleased with what you will drive off the lot with or have delivered! Make sure to ask for Bianca if you are serious about buying and want a great deal! Also, Herbie the sales manager was great to work with as he tried his best to get this done! Go Koons! More