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Koons Tysons Chrysler Dodge Jeep Ram

Vienna, VA

3.8
645 Reviews

2050 Chain Bridge Road

Vienna, VA

22182

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Showing 645 reviews

November 15, 2023

Professional team that assisted thru custom order process. Vehicle delivery time was long due to things beyond our control (Safety recall/ UAW Strike). Very pleased with service provided and trans More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Hillerich
Nov 15, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Tom, we're glad to know that you had a positive experience with our team here at Koons Tysons Chrysler Dodge Jeep Ram. We appreciate your patience during the process and look forward to assisting you again in the future! Take care!

November 09, 2023

Very friendly and helpful and got to the bottom of a stubborn problem!! Recommend very much More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tahir and Joe
Nov 09, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Mo, it's great to hear that our team resolved the issues with your vehicle! Thank you for choosing Koons Tysons Chrysler Dodge Jeep Ram for your service needs and leaving us a five-star review.

November 09, 2023

Very nice and professional repair done on time but very expensive next time I will check an other alternative first More

by Danbarbet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 10, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Hi Dan! While we are glad to know that you found our service professional at Koons Tysons Chrysler Dodge Jeep Ram, we're also sorry to hear that you were dissatisfied with our pricing, as we strive to remain fair and competitive in that regard. We appreciate your feedback and understand that pricing is an important factor for our customers. If there is anything more we can do to improve your visit or earn your 5 stars, please don’t hesitate to reach out. Thank you!

November 03, 2023

This hanky second vehicle purchase from Koon’s. I liked that we did everything remotely. I only went to the dealer at the very end for them to evaluate my trade in person. Prior to that they gave m More

by toml1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Orcutt
Nov 06, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Tom, we're glad to know that your second purchase at Koons Tysons Chrysler Dodge Jeep Ram went smoothly! Thanks for taking the time to share this feedback about our remote process and our efficient service. Enjoy your new vehicle!

October 25, 2023

In for general maintenance, two new tires, alignment, state inspection and emissions. Friendly and courteous. More

by john.zirkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Orcutt
Oct 26, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

John, we're glad to know you had a positive experience with our team at Koons Tysons Chrysler Dodge Jeep Ram. Thanks for trusting us with your vehicle's maintenance and inspections!

October 11, 2023

Taher was excellent. He communicated with me and let me know what my vehicle needed. I appreciate his help! Will be back on the future. Thanks so much! More

by lhazard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sure who
Oct 12, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thanks for the shout-out! We're glad to know Taher was able to assist you effectively at Koons Tysons Chrysler Dodge Jeep Ram. We look forward to seeing you again down the road!

October 01, 2023

Andrew is a great salesman and was instrumental in the sale. He was extremely helpful More

by Camtorres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Gamarra
Oct 02, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Andrew and the team at Koons Tysons Chrysler Dodge Jeep Ram are always here to help! Thanks for choosing us for your recent purchase - enjoy the ride!

September 26, 2023

Koons Jeep dealership exceeded my expectations when I purchased a Rubicon X 4xe. Their quick response to my inquiry was impressive, setting a positive tone for the entire experience. They offered an unbe More

by aichitang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Orcutt
Sep 26, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

We're so glad to know that we exceeded your expectations during your purchase at Koons Tysons Chrysler Dodge Jeep Ram! It's great to see our team was able to provide a quick, affordable, and hassle-free experience. Thanks for recommending us, and we hope to see you back again down the road!

September 22, 2023

My Service Rep, Victor is very responsive to the service needs of my Jeep. I stay with this dealership for service because of my Rep More

by ca51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Sep 25, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

We're so glad to know that Victor has been responsive and helpful with your Jeep's service needs at Koons Tysons Chrysler Dodge Jeep Ram. We appreciate you sticking with us for your vehicle servicing!

September 05, 2023

Craig and his team were excellent. Comminication to friendlyness. Even the finance manager was very pleasant and not pushy. Excellent experience More

by Joe d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Orcutt
Sep 05, 2023 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Joe, we're delighted to know that Craig and our team at Koons Tysons Chrysler Dodge Jeep Ram provided you with an excellent experience. We appreciate your feedback!