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Koons Tysons Chrysler Dodge Jeep Ram

Vienna, VA

3.8
660 Reviews

2050 Chain Bridge Road

Vienna, VA

22182

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Showing 660 reviews

September 10, 2016

Very proficient, and eager to help! I only dealt with the administration side of the house, accounts receivable to be specific, as I tried to cancel an extended service plan which was un More

by MEF
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriela Ayoub
Sep 15, 2016 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thanks so much for the review!

September 06, 2016

WORST EXPERIENCE AS A BUYER I got to the dealership around 19:43 on a Labor's day. i wanted to buy a car for my sister and already had stock number that we were looking. we call More

by stan
Recommend Dealer
No
Employees Worked With
Tom Ames
September 06, 2016

Purchase of Jeep Rubicon Hard Rock Haggling issues aside, a good experience. Had some issues between a manager who took orders from sales gm and gm too literally. But Don and Phil wer More

by John Loyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Arellano, Donald Rickett
Sep 15, 2016 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thanks so much for the review!

September 01, 2016

Simply the best The staff there was extremely professional, low pressure, and fun! James Morris, and his team is definitely top notch. If you are considering a new or More

by Kerri Tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ames, James Morris, Philip Arellano, Donald Rickett
Sep 05, 2016 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thanks for the review!

August 29, 2016

Service from Chuck Freeman has been dismal - and dangerous I puchased my Certified Pre-Owned 2011 Dodge Ram from Koons Tysons Corner a little over a year ago, and have brought it back for service a few times. More

by Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Freeman, Julio Hernandez Mendez, Greg Welch
August 26, 2016

Craig Benner made buying my jeep very easy Emailed Craig Benner in the morning, came it at 430 and was out the door with my new jeep by 7. Their prices cant be beat and they make buying a car More

by David Odenheimer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Benner
Aug 31, 2016 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you so much for the review!

August 23, 2016

Annual car inspection I have had great experiences at Koons Chrysler in their service department. My car runs great all the time. I will continue to use the service depar More

by Highway Star
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Welch
Aug 31, 2016 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you so much for the review!

August 22, 2016

The Sales and Finance Experience-WOW!! I must say I normally only write a review when I have a bad experience but because of the overall OUTSTANDING experience at Koons in Tysons, I had to More

by tressa_manns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Lee, Andy Phung, Tracy Hillerich, Jason Gingras
Aug 31, 2016 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Thank you so much for the review!

August 09, 2016

Arrogant Salesman I was very disappointed with this dealership. I went their to by my first car and left with an awful offer on the table. The salesman and management More

by A Wells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
July 24, 2016

A TECHNICALITY WON OUT OVER THE SAFETY OF OUR SON. Their "7 Day Exchange" policy on used vehicles is not as they say. We bought a two door lifted 2015 Rubicon on Sunday 7/17 an hour before closing. W More

by LMellner
Recommend Dealer
No
Employees Worked With
Billy Weimar
Aug 01, 2016 -

Koons Tysons Chrysler Dodge Jeep Ram responded

Lee, Sorry about your negative experience with Koons. I understand that James Morris, General Manager, helped you out and was able to get you into a different vehicle. If there is anything else you need please let us know.

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