
Koons Tysons Chrysler Dodge Jeep Ram
Vienna, VA
Filter Reviews by Keyword
By Type
Showing 660 reviews
I contacted the dealership and explained to Jeff my credit situation and he assured me that he would be able to help me out with little money down. Throughout my experience Jeff responded less and les credit situation and he assured me that he would be able to help me out with little money down. Throughout my experience Jeff responded less and less to my emails even though he said that he would get me an answer right away. At one point it took him over 40 hours to respond, leaving me hanging on whether I could be approved or not. Finally when he got back to me he told me that I needed to put at least 45% of the vehicles worth as a down payment. They also ran my credit twice to add two more hard credit inquiries. More
I purchased a used vehicle from this dealership. I called the dealership at closing time on a sunday night (during a NFL playoff game) and Noah Foreman answered the phone. Even though the dealership was pass the dealership at closing time on a sunday night (during a NFL playoff game) and Noah Foreman answered the phone. Even though the dealership was passed it closing time, Noah remained on the phone. He was supportive and not aggressive about a used vehicle I was inquiring about from the internet. I told Noah that I wanted to buy that vehicle and I would be at the dealership first thing in the morning. When I arrived at the dealership the next morning, the vehicle was clean and serviced waiting on me at the time we discussed. All the paperwork was in order and ready to go. Needless to say the process was painful and straight to the point. No kidding around and no hassling from Noah. I was out of the dealership in less than 2 hours and on my way home. Noah was very professional and accommodating. I will definitely recommend buying and would buy another vehicle from Noah Foreman at any dealership. More
Harris was so easy to work with throughout the entire process - test drive, negotiation, closing the deal and delivery. Just very friendly, zero pressure, took the time to explain certain aspects of the process - test drive, negotiation, closing the deal and delivery. Just very friendly, zero pressure, took the time to explain certain aspects of the pricing and we both worked out a very fair price for the overall deal (trade-in and purchase price). The process was easy and fast and even with the final paperwork, Kerri was fantastic. Would highly recommend working with Harris and buying a car at Koons. More
Have purchased dozens of cars in my live. Rarely have had the service, expertise, knowledge and easy going nature of a salesman like Noah. Outstanding representative of that dealership. He is the reason I bo the service, expertise, knowledge and easy going nature of a salesman like Noah. Outstanding representative of that dealership. He is the reason I bought the jeep there and will recommend others do the same. The management and finance folks made the process as simple as possible. Thank you Koons! And especially Noah. More
I would recommend Jeff to anyone who is looking to purchase a new vehicle. Jeff was extremely professional throughout the entire process from start to finish. When I arrived at the dealership Jeff h purchase a new vehicle. Jeff was extremely professional throughout the entire process from start to finish. When I arrived at the dealership Jeff had my jeep out front ready to go. He spent a good 25-30 minutes with me making sure I understood every feature the jeep had to offer. I would recommend Jeff to anyone and will be sure to ask for him again in the future. More
We went to Koons to purchase a specific used BMW in their inventory. When we arrived, Tim was extremely friendly and informative regarding the vehicle we were looking at and comparing it to some of the other inventory. When we arrived, Tim was extremely friendly and informative regarding the vehicle we were looking at and comparing it to some of the other options we were considering. He made the decision making process very easy and pressure-free and we left with a great deal on the car we wanted. He went to bat for us on several fronts and has remained extremely helpful and professional since our purchase as well. We would recommend both Koons for the car-shopping atmosphere they create and Tim for his excellent service and professionalism. More
My experience with this dealership has always been great! I purchased my vehicle in 2005 from a dealership just a few blocks up the street from this Koons dealership. Koons brought that dealership during t I purchased my vehicle in 2005 from a dealership just a few blocks up the street from this Koons dealership. Koons brought that dealership during the height of the recession, but I have never felt any less of a customer. My car has always been serviced well, and I receive regular email reminders when it is time to bring the car in for routine maintenance. Adam seems to go the extra mile in helping customers feel welcome and comfortable. I need quite a bit of service to my vehicle, as I had missed a couple of maintenance appointments. Adam explained what my vehicle needed and why. He even went out of his way to help me transfer some boxes from my rental vehicle to my own car, when I came in to pick it up. When I am ready to purchase a new vehicle, this is where I will purchase it from. Excellent dealership, Excellent service and Excellent people!! Thank you, Koons! More
Harris delivered exceptional service, including up front and transparent discussions of pricing. He was extremely knowledgeable about both the dealership and the products. This was by far the best car buyi and transparent discussions of pricing. He was extremely knowledgeable about both the dealership and the products. This was by far the best car buying experience we have ever had. Tre helped through the trade-in process and found us the exact car we were looking for and at an even lower price than we expected. This is the third car that we have purchased from a Koons dealership and we won't be going anywhere else for future car buying needs. More
Noah was awesome. We walked in without any appointment and he brought us right out for a test drive and was very helpful. We were shopping around for cars and were not sure if we would purchase one tha and he brought us right out for a test drive and was very helpful. We were shopping around for cars and were not sure if we would purchase one that day, the main reason we did was because of Noah's help. He gave a ton of feedback through the process and was honest and attentive. I would recommend anyone to Koons and specifically to deal with Noah. (One negative was after we decided on the car, we waited for a very long time to get through the process. One woman sold us some waxing package which had value and we bought it but was just painful to sit through. Also Finance took forever, make sure you block off sometime) All in all I would go back to Koons to see Noah if I was ever in the market for another car. The guy worked hard for us and made us comfortable with our purchase. More
I live in Richmond Virginia and I came across a jeep that I was interested in on Koon's website. I called them up and talked to Harris Durrani. He held the jeep for me since I was not able to make the trip t I was interested in on Koon's website. I called them up and talked to Harris Durrani. He held the jeep for me since I was not able to make the trip that day. When I arrived the next day, the jeep was waiting for me in the garage cleaned up and washed, ready for a test drive. I test drove the jeep, loved it, and purchased the jeep. Harris made it extremely easy throughout the sales process and wasted none of my time by having the jeep ready to go out the door on my arrival. If you are planning on purchasing a vehicle at Koon's, I would advise you to do it with Harris. More