Koons Tysons Chrysler Dodge Jeep Ram

Betsy Stuckey was very knowledgeable, pleasant, and down to earth. She quoted us a fair price up front without trying to stick it to us. I say that, because during our experience with another car salesman to earth. She quoted us a fair price up front without trying to stick it to us. I say that, because during our experience with another car salesman the previous weekend, he tried to sale us the same make and model for $3000 more- and he was not knowledgeable. Betsy was just very refreshing and we recommend her highly. More

I just wanted to let everyone know what a great I just wanted to let everyone know what a great experience I had @ Koons Tyson's Chrysler Dodge Jeep Ram. I came in for my very first oil change a I just wanted to let everyone know what a great experience I had @ Koons Tyson's Chrysler Dodge Jeep Ram. I came in for my very first oil change and was waiting for it to be complete. I was approached by David Ehlert about my Jeep and how the oil had spilled on to the skid plate and some of the engine. David informed me that he could have it cleaned up in a few minutes, or I could get a rental car for the day and he would have my Jeep detailed. Well needless to say, I took the rental car and detail. I was first blown away by Dave's honesty. I'm sure that they could have not said anything and I may not have even noticed the oil being spilled. secondly, I was blown away by the detail job they did on my Jeep. They thoroughly steam cleaned the engine, vacuumed and wiped down the interior of the Jeep, as well as polishing the exterior. Man it looked sharp. Then to top it all off. I wasn't charged a penny for the oil change. That is GREAT SERVICE... Not to mention. I later noticed that they had taken out the storage cover in the rear trunk area, to do a thorough cleaning, and forgot to put it back. I called and spoke with David and he had a BRAND NEW one sent to the shop the very next day for me. These guys are GREAT and have made a loyal customer out of me. I really appreciate good service because I am a manager in the restaurant industry. Take Care and God Bless, Mickey Metzger More

It was a complete internet experience. Dealing with them was easy and they worked very hard to help me make a deal. The sales person was friendly, courteous and knowledgeable. was easy and they worked very hard to help me make a deal. The sales person was friendly, courteous and knowledgeable. More

Best car salesman I have ever had in my 40 years of purchasing cars! Very friendly and no pressure. He provided answers to all our questions with out pushing the car on us. purchasing cars! Very friendly and no pressure. He provided answers to all our questions with out pushing the car on us. More

Starting looking online for Wrangler Unlimited Rubicon availability. Found some things at Koons I was interested in and wanted more information. Called, got Jeff, and got good answers. He called right availability. Found some things at Koons I was interested in and wanted more information. Called, got Jeff, and got good answers. He called right back with some answers he didn't have right away regarding incoming 2012 models. On whim we decided to drive over to the dealership to look around and compare 2011 and 2012 models. In the middle of (Hurricane) Irene we test drove 3 different Jeeps all with the courteous help of Jeff. After a 5 hour day, with very patient kids in tow, we settled on a car and a price and were driving our new car home. Thanks Jeff and Koons. More

I also used USAA's car buying service and I felt great about the whole experience. I got a great price for trading in my car and Don worked to get the best deal and Thomas sat me down as well and discuss about the whole experience. I got a great price for trading in my car and Don worked to get the best deal and Thomas sat me down as well and discussed this year's models vs next years and they made a very compelling case for me to walk out of there with a new car and I LOVE MY NEW JEEP!! Thanks for a great and fast experience- Ben M More

Overall best experience. Treated with respect, no BS, great pricing, great financing – GREAT EXEPRIENCE EVERY TIME! I have purchased several cars (30+) from Koons dealerships and I will not go anywhere e great pricing, great financing – GREAT EXEPRIENCE EVERY TIME! I have purchased several cars (30+) from Koons dealerships and I will not go anywhere else. The Best Dealerships are; Koons Ford in Sterling, Koons Chevrolet in Tyson’s and Koons Chrysler in Tyson’s. I rate these three as NUMBER 1 More

I used USAA's buying service as I prepared to purchase my new Jeep Grand Cherokee. Koons was one of USAA's three preferred dealerships in my area. Since I had previously dealt with one of the others on the new Jeep Grand Cherokee. Koons was one of USAA's three preferred dealerships in my area. Since I had previously dealt with one of the others on the list and had not enjoyed the experience, I decided to try Koons this time. Their commercials are absolutely true. They want to "Wow You" and they succeeded. They contacted me first as a result of my USAA request and we emailed a few times. They had exactly what I wanted, and I arranged a time to come out. When I got there, they were literally standing in the parking lot waiting for my arrival. Everyone was extremely friendly and professional the entire time...even including my 15 year old daughter in the conversations. There was no haggling or trying to get me into another, more expensive car. They accepted that the information I had given the USAA car buying service was what they were dealing with. I felt and was treated like an extremely valued customer the entire time. I got a great price on my new Jeep and was very happy with the amount they gave me on my trade-in. They even beat the interest rate I had gotten on my pre-approved loan through USAA. I will absolutely use them again and can't say enough about how pleasant they made the entire car buying experience. I especially loved working with Don. He's very down to earth and easy going but he really knew his stuff! More

I work with Jeff after inquiring via the website about a New 2011 Jeep Grand Cherokee. He followed up via email as I requested, which was my preferred method of contact until I was in the final stages of m New 2011 Jeep Grand Cherokee. He followed up via email as I requested, which was my preferred method of contact until I was in the final stages of my decision. There was no pestering, nagging or preasuring; just simple follow-up emails gauging my level of interest and availability. Once I was finally able to visit the dealership he had the two vehicles we were discussing pulled out for an easy walk around. While I ended up purchasing a different one on the lot, it was because Jeff easily described the differences between the vehicles and options each were equipped with. Eventually we settled on a fair price for the new vehicle and the value of my trade-in. The finance department was even able to present better financing terms than what was advertised and what my Credit Union was offering! The one and only grip I had with my experience is that they only staffed two finance department employees on a Saturday; which led to a lot of waiting around until one was available! More

I came into the dealership wanting to trade a seven year old vehicle for a new one, and with sketchy credit, to boot. The entire sales team (namely Shaun, but all were great) bent over backwards to help mak old vehicle for a new one, and with sketchy credit, to boot. The entire sales team (namely Shaun, but all were great) bent over backwards to help make this happen. It wasn't easy, but I left the dealership with a brand new Jeep Patriot, and couldn't be happier with not only my choice of vehicle, but my choice of dealerships. I would strongly recommend that anyone in the market for a Jeep, Chrysler, or any of the other makes available with Koons, use them. They are amazing. More